Customer Service Team Member
To be successful in this role, you will display a positive "can-do" attitude and will be a highly reliable individual. Y
Summary about this job
Other
Company: Converga
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-3849-9356
Fax: +61-2-3717-5000
E-mail: n\a
Site: n\a
Detail information about job Customer Service Team Member. Terms and conditions vacancy
- Sydney CBD location
- One (1) Full Time role available
- Great career opportunity
About Us
Converga is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, Philippines and the United States. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. In 2015, Converga became part of Canon Australia providing customers with access to a greater array of products and services.
About the Role
- Sydney Location
- 1 Full-time role available
- Great New Career Opportunity
To be successful in this role, you will display a positive "can-do" attitude and will be a highly reliable individual. You will be accurate with a keen eye for detail and you will have a good level of computer literacy. Effective communication skills will also be required.
Main Duties
- Mail sorting and distribution
- Dealing with customer enquiries
- Courier bookings and deliveries
- Preparation of mailbags for internal and interstate offices
- Maintain office equipment, office supplies and stationary
- Assist in organising meetings and conferences
- Maintain databases and update presentations
- Light cleaning duties
- Assist with filing and maintenance document files
- General administrative duties
- Must be able to lift heavy items, when required.
- Preparation of meeting room set ups
Key Requirements:
- Must have previous mailroom experience
- Must be proficient in MS Office suite
- Must be able to work autonomously
- The ability to work under pressure to achieve stringent service standards
- Excellent time management skills is a must
- Working hours will be from 7:00 am – 3:30 pm
Please note: You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
If you believe you possess all the skills and attributes required for this role please submit your cover letter and CV by clicking Apply for This Job!