Office Admin Coordinator
First point of contact for all enquires providing high quality professional & friendly management of phone enquiries, reception duties & appointments
Summary about this job
Administrative Assistants
Company: HOBAN Recruitment
Location: Launceston & North East
Work type: Contract/Temp
Salary: Yes
Phone: +61-7-9388-2044
Fax: +61-3-5273-1096
E-mail: n\a
Site: n\a
Detail information about job Office Admin Coordinator . Terms and conditions vacancy
The Business Support Officer will be the first point of contact for participants within the office and provide high quality professional, friendly and respectful management of telephone enquiries, reception duties and appointment processes.
With limited guidance, you will also be responsible for a broad range of duties ranging from:
- General administrative assistance to support day to day activities within the office.
- Diary management, telephone enquiries and feedback.
- You will work collaboratively with the team to support participants, ensuring they are informed and can access information to exercise their desired level of choice and control.
Responsibilities include:
- Front counter/reception support for the local office including participant enquiries and guidance in the self-help kiosks.
- Assist with research and reports as directed.
- Provide thorough information and effective support to internal and external stakeholders.
- Work under limited direction to provide administrative support to the regional trial site team.
- Management of email and appointments.
- Coordination of appointments with the use of Agency office facilities and ensure these facilities are neat and appropriately prepared for each participant.
- Undertake a range of data entry responsibilities.
- Receive and record complaints and other feedback in the Agency data base.
Skills and Personal Attributes
- Positive contemporary attitudes to people with disability.
- Understanding and knowledge of disability and its impact on individuals.
- Experience with supporting people with a disability to maximise participation in community.
- Adaptable communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Able to engage in negotiation if dealing with external providers.
- Ability to work within the team and adapt quickly to a changing environment.
- Ability to work closely with the participant and their carer/s.
- Commitment to achieving positive outcomes for participants and the Scheme.
- Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
- Ability to manage confidential and sensitive information.
- Have strong IT, MS Office skills
- Judgment and decision making within delegated limits in relation to accountability of funds and interactions with individuals and communities.
If you have an interest in Not for Profit in particular disablity services and are a citizen of Australia please apply in writing to [email protected]