Customer Service & Administration
We're looking for a Customer Service & Administration superstar to support our sales team, handle customer enquiries & assist in managing the office.
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-2434-5646
Fax: +61-7-8558-9277
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Administration. Terms and conditions vacancy
- Industry leading construction company
- Fun and rewarding work environment
- Be the pillar of support for our Sales & Marketing team
The Company:
Todd Devine Homes is an industry leader in the design and construction of high quality Transportable Homes, Granny Flats, Relocatable Park Homes and Tourist Accommodation, providing unique living solutions for families and individuals throughout Victoria for over 20 years.
The Role:
As our Customer Service & Administration superstar, the successful applicant creates the all important first impression of the company both in person and over the phone.
The suitable candidate will ideally have experience in reception, administration and/or sales and customer service with the flexibility to assist in other areas of the company as required with any given task. Responsibilities include but are not limited to:
- General reception duties including answering telephones, re-directing calls, message taking, greeting visitors and assisting with customer enquiries
- Greeting customers at our display homes and informing them of our products and services
- Assist with maintaining and updating client database
- Mail collection and distribution
- Provide support to our customers and sales team
- Prepare and collate client documentation
- Provide administration support to the Management team as required
- Maintain brochure stock levels and printing/ordering
- Assist with promotions and events when required
- Assist with Social Media activities when required
- Data entry, filing & general administration duties
Skills and Experience:
The ideal candidate will have a proven history in administration and/or customer service. Experience dealing with customers and knowledge of the Building, Property or Real Estate industry will be highly regarded. In addition, the following personal attributes are also desired:
- Great customer service skills
- Excellent telephone manner
- Professional approach and presentation
- Excellent communication skills
- High attention to detail
- Sound computer skills, including Microsoft Excel, Word and the Internet
- Ability to multi-task and prioritise workloads
- Must be a team player with the ability to work autonomously or as directed
Please Note: Australian Citizenship and a current Drivers License is required as part of this position.
This is a fantastic career opportunity for an enthusiastic and well-organised individual who likes a challenge. The position is full time hours, Monday to Friday 9.00am-5.00pm. Occasional weekend or event work may be required from time to time.
If you believe you would be perfect for this role, send your resume and cover letter today.