Customer Service Administrator
Customer service administrator needed in the Mascot area, progress your career in a renown retail business.
Summary about this job
Client & Sales Administration
Company: Hays Office Support
Location: Sydney
Work type: Full Time
Salary: Super
Phone: +61-3-6801-3190
Fax: +61-7-1541-4586
E-mail: n\a
Site: n\a
Detail information about job Customer Service Administrator. Terms and conditions vacancy
- Onsite Parking
- Attractive Salary
- Supportive Team
Customer service administrator needed in the Mascot area, progress your career in a renown retail business.
Your new company
This successful company located in the Mascot area is a retail business that provides an exceptionally supportive working environment. The organisation is currently looking for an experienced customer service administrator who can effectively and efficiently offer support to a busy team.
Your new role
Due to growth within the business a Customer Service Administrator has become available, your role will include but is not limited to:
- Managing customer service enquiries via email and telephone.
- Maintaining core replenishment and indent order management through manual data entry and EDI on all orders.
- Creating and updating product information in SAP and maintaining organised records.
- Investigating and resolving errors and order related issues within SAP.
- Coding and processing invoices.
- Running relevant reports and distributing accordingly.
- Authorising and processing credits, debits and returns and maintaining organised records.
- Liaising with warehouse
- Handling of customer complaints
- General admin duties
What you'll need to succeed
- Experience in a similar role for at least 1 year
- Experience with SAP and EDI is essential
- Experience with online orders is essential
- Experience in a retail industry is preferred
- A successful candidate will possess problem solving skills, a high level of computer literacy including advanced Microsoft office skills.
- Ability to deal with pressure and stress
- Ability to work in a high paced environment
- Your positive attitude and your ability to prioritise and multitask duties will help define your future with the company.
- Have excellent time management and attention to detail.
- Exceptional communication and interpersonal skills
What you'll get in return
You will be working alongside other ambitious individuals within a supportive and progressive environment where there will be multiple paths for you to grow and evolve your own career. You’ll also enjoy the benefits of working in an environment with an extremely friendly and hardworking team. Role is a full time permanent position. Attractive salary with parking onsite.
What you need to do now
If you are interested in this role, click apply now or for more information and a confidential discussion on this role or to find out about more opportunities in customer service contact Jarryd Erskine at Hays on 9580 8333 or email [email protected]