Client Services Coordinator
Join an energetic team delivering communications solutions for a diverse client base. Positive, supportive environment with on-the-job training.
Summary about this job
Client & Sales Administration
Company: Integrated Direct Marketing Australia
Location: Melbourne
Work type: Full Time
Salary: $55,000 - $64,999
Phone: +61-2-8985-7033
Fax: +61-3-9928-1669
E-mail: n\a
Site: n\a
Detail information about job Client Services Coordinator. Terms and conditions vacancy
- Dynamic environment
- Client-facing role
- On-the-job training provided
IDM Australia are direct marketing professionals using traditional and digital marketing tools to support our client’s communications with their customers, members and stakeholders. This is an exciting opportunity to join a busy team and be part of the team’s continuing growth. If you have a drive to learn and progress this is a great opportunity.
The Client Services Coordinator is responsible for the planning, coordination, and daily job management of all client-requested communication services.
The successful candidate will be one of the key contacts whose primary role is to assist in the management of a portfolio of clients.
The ideal candidate will have client-facing skills, a proven ability to prioritise and meet deadlines, a positive 'can do' attitude and the ability to work autonomously.
Previous experience in client service, administration, or a project coordination role within a production environment will be highly regarded.
Core Responsibilities
- Liaise with clients via phone and email regarding their requirements and expectations
- Raise and schedule client jobs and update status as necessary
- Liaise with suppliers to ensure timely and correct supply of materials for clients
- Coordinate activities with other staff to meet client expectations
- Carry out general office administration tasks as necessary
- Provide accurate updates to clients as necessary
About you
- Experienced user of MS Office programs – Word & Excel
- Experience using Adobe InDesign would be an advantage
- Sound knowledge of office procedures
- Enthusiastic and positive attitude with demonstrated initiative
- Excellent communications skills, both written and verbal
- Excellent organisational and problem-solving skills
- Excellent attention to detail
To apply, please forward your resume to [email protected]