Client Services Officer
You will be responsible for supporting clients with arranging suitable appointments with our extensive specialist consultant team.
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-8039-5740
Fax: +61-8-3977-1540
E-mail: n\a
Site: n\a
Detail information about job Client Services Officer. Terms and conditions vacancy
- 9 month fixed-term contract (Maternity leave cover)
- Leading Specialist Medical Advisory Group
- Sydney CBD location
ASSESS Medical Group is a leading medico-legal organisation providing reliable independent medical opinions, medical assessments and a wide range of services to assist clients in the workers' compensation and injury management industry. This is a fantastic nine (9) month fixed-term opportunity for someone seeking to work within a dynamic and growing organisation.
We are seeking an enthusiastic and driven Client Services Officer with prior experience in customer service and administration to join our team. Reporting to the Operations Manager, you will be responsible for supporting clients with arranging suitable appointments with our extensive specialist consultant team.
Responsibilities will include but are not limited to:
- Responding to scheduling requirements and changes
- Liaising with clients to implement the provision of agreed services
- Preparing medical files to ensure that scheduled appointments can be undertaken
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to clients, or prospective clients
- Establishing and maintaining effective relationships with medical consultants, external clients, and internal staff
To be considered for this role you will have:
- Demonstrated the ability to provide excellent client service to both internal and external clients
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is positive, enthusiastic, friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Computer literacy, with proficiency in Microsoft Office (Word/Excel)
In return, ASSESS Medical Group offers multiple benefits such as modern facilities in the Sydney CBD, supportive team environment, ongoing training and development. ASSESS Medical Group is also dedicated to providing a challenging and fun work environment where client focus, team spirit and respect are key features.
If you are interested in this role, please email your application to: [email protected]. Applications close 16th August 2018.