Customer Service Administrator
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Customer Service Administrator
Summary about this job
Client & Sales Administration
Company: Boutique Consulting
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-3740-3688
Fax: +61-3-8332-3512
E-mail: n\a
Site: n\a
Detail information about job Customer Service Administrator. Terms and conditions vacancy
About The Company:
Established in 1988, our client specialises in the provision of Contractor Management, Outsourced Payroll, WH&S and Migration solutions to contractors our, they are located in Pyrmont.
Due to rapid growth of the business they are looking for a new Customer Service Administrator to join their exciting team.
About The Role:
The role of a Client service account manager is a diverse and an integral part of our clients day to day duties, it is a full 360-degree role whereby you will be responsible for the initial on-boarding and customer care of contractors through-out their lifecycle and liaising with agencies and corporations to ensure all parties are fully versed on our solutions and processes.
Key Responsibility’s:
About You:
How to apply:
For the most up to date roles and recruitment information please add us on Facebook https://www.facebook.com/boutiqueconsult or follow us on LinkedIn! https://www.linkedin.com/company/boutique-the-consultancy
Established in 1988, our client specialises in the provision of Contractor Management, Outsourced Payroll, WH&S and Migration solutions to contractors our, they are located in Pyrmont.
Due to rapid growth of the business they are looking for a new Customer Service Administrator to join their exciting team.
About The Role:
The role of a Client service account manager is a diverse and an integral part of our clients day to day duties, it is a full 360-degree role whereby you will be responsible for the initial on-boarding and customer care of contractors through-out their lifecycle and liaising with agencies and corporations to ensure all parties are fully versed on our solutions and processes.
Key Responsibility’s:
- Efficient contractor on-boarding
- Contract Administration of our contractors
- Liaising with all members of the team (Client Services, Sales and Payroll)
- Assisting with contractor and client queries by phone and email
- Database Management / Administration - Salesforce
- Account management with all Customer Relationships (Contractors / Agencies & Corporations)
- To help make our customers working lives simpler
- Managing contractor and client expectations
- Adhoc general administration and stationary orders
- Compliance implementation
About You:
- Values that align with ours
- A great and enthusiastic attitude
- The ability to prioritise your workload and multi-task
- Excellent time management skills and be highly organised
- Impeccable attention to detail
- Excellent written and verbal communication skills
- The ability to exercise judgement and initiative / solve problems
- Excellent customer service skills
- Knowledge of the Contractor Management and Recruitment industry (though not essential, as training will be provided)
How to apply:
For the most up to date roles and recruitment information please add us on Facebook https://www.facebook.com/boutiqueconsult or follow us on LinkedIn! https://www.linkedin.com/company/boutique-the-consultancy
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