Assistant Program Coordinator - Mt Gravatt East

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Sam Riley Swim Schools are looking to recruit an experienced Assistant Program Coordinator for our Mt Gravatt East pool.

Summary about this job

Management

Company: Private Advertiser

Location: Brisbane

Work type: Casual/Vacation

Salary: n\a

Phone: +61-7-3216-3380

Fax: +61-3-1115-9430

E-mail: n\a

Site:

Detail information about job Assistant Program Coordinator - Mt Gravatt East. Terms and conditions vacancy

  • Mt Gravatt East
  • Great team environment
  • Fulltime Leadership position
  • Program based
  • Great team environment
  • Fulltime Leadership position


Our aim at Sam Riley Swim Schools is to maintain an environment for children to learn-to-swim that is fun, happy, stimulating and encouraging; one that will keep kids smiling while learning a lifelong skill. In the pool and out, all our facilities are second to none. Our indoor pools are heated to 32 degrees all year round, purpose-built to create the perfect teaching and learning environment!

We are looking to recruit an experienced Assistant Program Coordinator for our Mt Gravatt East pool. The successful candidate will provide quality control over the learn to swim program, ensuring that children are grouped into the correct class levels and teachers are providing quality lessons to customers.

This Program Coordinator position has very diverse roles and responsibilities therefore it is essential that the candidate has both teaching and administration experience. The Program Coordinator will need to be knowledgeable on all areas of the program, policies and procedures so that they can facilitate all communication within a swim school.

Day to day duties and responsibilities will include:

  • Pool deck supervising including assessing swimmers, facilitating communication of feedback to both parents and teachers, recording and updating swimmer files with assessment notes
  • Administration, customer account management and cash handling
  • Being an integral part of the overall development and performance of the swim school.
  • Working with management on process improvement initiatives.
  • Processing and managing customer requests, queries and complaints
  • Liaising with the Maintenance division regarding pool and facility maintenance requirements.
  • Communications with customers on promotions, products and events
  • Supporting front desk support staff


You will be able to demonstrate strong leadership capabilities whilst being willing to be hands-on with the day-to-day business operations. They will also possess excellent communications skills and superior administrative abilities with an energetic and pro-active approach to growing and improving the swim school.

This is a full time position in which you will be required to work a 5 day per week roster, one of those days being on a weekend. In return you will receive an excellent remuneration package, training, and a great opportunity to grow within our team.

Selection Criteria

This is employer is an Austswim Registered Swim School

To be considered for this position, you must be able to meet the following selection criteria:

Essential

  • A minimum of 2 years’ experience in similar role or working in an aquatic facility
  • Demonstrated experience in developing and delivering outstanding customer service
  • Have strong computer proficiency and the ability to learn our specialised management software quickly and in detail
  • AUSTSWIM Teacher of Swimming and Water Safety / Swim Australia equivalent
  • Positive Notice Blue Card, Current First Aid and CPR certificates (or a willingness to obtain)


Desirable

  • University degree in Management specialising in sports or similar
  • AUSTSWIM Qualifications (or willingness to obtain)
  • AUSTSWIM Teacher of Swimming and Water Safety / Swim Australia equivalent
  • AUSTSWIM Teacher of Infant and Preschool Aquatics
  • AUSTSWIM Competitive Strokes


Please forward applications to our Swim Manager Tay Deadman via email [email protected]

Only applicants with the right to work in Australia should apply for these positions.

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