Casual Sales & Personal Trainers
Anytime Fitness Penrith Wesfield - Sales staff member and Personal Trainers required.
Summary about this job
Fitness & Personal Training
Company: Anytime Fitness Penrith Westfield
Location: Sydney
Work type: Casual/Vacation
Salary: n\a
Phone: +61-2-8317-4196
Fax: +61-2-4023-2973
E-mail: n\a
Site: n\a
Detail information about job Casual Sales & Personal Trainers. Terms and conditions vacancy
The Sales Representative (SR) provides customer service support to the club members and guests.
Responsible for assisting and directing members/guests,
Monitoring incoming inquiries and ensuring proper check in procedures are followed.
Essential Duties & Responsibilities *: *
- Member and Guest Check in Compliance
- Greet all incoming members and guests
- Ensure all check in procedures are followed
- Ensure Guest Fitness Profiles are completed and appropriate fees are collected
- Enter Guest and Telephone Inquiry information into CRM
- Customer Service
- Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests
Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments
- Record member concerns on the Member Service Log or Maintenance Log (depending on issue)
- Record lost and found items on the Lost and Found Property Log and secure items per policy
- Ensure required forms are available, and completed and processed properly.
- Promote and sell merchandise
- Keep front desk area and lobby clutter free, and orderly
- Operate POS system and ensure open/close/break procedures are followed
- Reconcile and report all incoming or outgoing transitions
- Process all transactions through POS
Qualifications *: *
- Must have 6-12 months experience in customer service function. Retail environment preferred
- Experience with multiple phone lines preferred
- Basic computer skills
- Strong customer service skills
- Strong communication skills both oral and written
- Organisation skills
- Attention to detail
- MUST have drivers license.
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Do you have a passion for helping others? Do you want to earn a living doing what you love?
Anytime Fitness is seeking a knowledgeable, friendly, warm-hearted individual with a passion for transforming people’s lives. The Anytime Fitness personal trainer is the heart and soul of the Anytime Fitness Lifestyle, helping members reach their goals by promoting comfort, support, inspiration, and transformation day after day.
The Anytime Fitness personal trainer interacts with members every day, conducting fitness consultations and personal training sessions during one-on-one appointments and group training sessions.
Part Time/ Full Time (preferred)