Client Service Officer
You will be responsible for providing an excellent client service and resolve a range of enquiries as the first point of contact in a busy environment
Summary about this job
Housing & Homelessness Services
Company: Link Housing
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-1672-8942
Fax: +61-8-3707-4485
E-mail: n\a
Site: n\a
Detail information about job Client Service Officer. Terms and conditions vacancy
- Tier 1 Community Housing Provider
- Salary packaging and best practice employee benefits program
- Close to train station
Join Link Housing today!
Link Housing is a community housing provider employing over 60 staff and managing more than 1,500 properties. Our vision is 'A better future for those in need through safe affordable housing'. Link Housing is in a growth phase with over 1,900 properties being transferred to us in the next 6 months. Link Housing is an organisation that celebrates excellence, embraces diversity and values each person's contribution towards the achievement of our vision.
The role:
The Client Service Officer is responsible for providing an outstanding client service and resolving a wide range of enquiries as the first point of contact in a high volume environment.
Main deliverables of the role will include:
- Manage incoming calls and enquiries relating to all aspects of the Community Housing sector operational needs
- They will assist clients and provide expert advice with requested information and services relating to Social Housing, Affordable Housing, Access & Demand applications and maintenance requests
- Monitor reception and all meeting rooms, ensuring they are kept to a high standard of cleanliness and safety
- Provide expert advice on housing opportunities across all housing areas
Who we are looking for:
This role is varied and requires a person who has:
- Appropriate qualifications in frontline management, social housing or business administration or extensive relevant career experience
- Advanced computer skills, including Microsoft Office suite of products
- Excellent communication and organisational skills
Benefits to you:
Link Housing offers the successful candidate a competitive salary plus superannuation and salary packaging and the opportunity to make your mark.
In addition Link Housing has a strong culture of collaborative teamwork. We have an exceptional leadership team that empowers its people and rewards its employees with numerous other benefits such as paid parental leave, up to two weeks per annum purchased leave, study assistance and flexible working arrangements.
Your application:
To apply, please include a resume and a covering letter outlining how your skills, experience and knowledge that will ensure your success in this position. This role requires the applicant to have the right to work in Australia and a police check will be conducted.
Please see www.linkhousing.org.au for more information on Link Housing or call Amanda or Denise in HR, 9412 5111.