Coordination/Operations Manager

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A unique opportunity exists to join our Western Sydney team as an Operations Manager. Leading a highly professional workforce at Minchinbury

Summary about this job

Management

Company: InvoCare Australia Pty Limited

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-7869-6866

Fax: +61-2-4839-9482

E-mail: n\a

Site:

Detail information about job Coordination/Operations Manager. Terms and conditions vacancy

Have you ever thought about a career in the funeral industry?

 

Coordinator/Operations Manager (Western Sydney)


A unique opportunity exists to join our Western Sydney team as an Operations Manager. This role is a part of the NSW Funerals leadership team and is responsible for leading the Shared Services crew in providing funeral services to the local community and will have direct impact on the operations of our funeral services. 

About the role:

This position will report to the Regional Manager and represents an opportunity to really make a difference, continuing to build on the existing relationships, and on delivering exceptional service to our Client Families.

This is a great opportunity for an individual who is looking to transfer their existing skills and move into a rewarding role within the funeral industry. This is a fast-paced energetic role which requires the successful applicants to be focused and ‘on the ball’.

Duties include but not limited to;

  • Manage the performance and delivery of all operational staff
  • Overseeing the maintenance and care of the fleet
  • Administration and cost management
  • Provide exceptional customer service
  • Responsible for coordinating the transfer of the deceased

The successful candidate will excel in the following areas:

  • Broad operational experience with a service-driven attitude
  • Strong people leadership and ability to articulate clear and positive direction
  • Recruit, train & monitor new operational staff
  • Proven ability to move between strategy and operational execution
  • Experience with managing business improvement initiatives
  • Proven track record of driving and managing business process and cultural change within an organisation
  • Demonstrated experience in developing and maintaining relationships
  • Current Unrestricted Drivers’ Licence
  • Eligibility to become Justice of the Peace
  • Exceptional multi-tasking skills whilst maintaining a high level of attention to detail
  • Be at ease with death
  • Balance supervisory responsibilities by working closely with management and all operational staff.
  • An understanding of the funeral service industry and its operations are highly regarded.

About the Company:

InvoCare is an ASX 200 listed company and industry leader that owns and operates funeral homes and cemeteries and crematoria across Australia, New Zealand and Singapore. InvoCare has national funeral brands such as White Lady Funerals and Simplicity Funerals, as well as other traditional local funeral brands, such as Guardian Funerals, and JW Chandler Funerals, amongst others. Each funerals brand is dedicated to providing the best possible service to families through teams of professional, dedicated and caring people.

 

* As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.

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