Administration Officer

Summary about this job

Detail information about job Administration Officer. Terms and conditions vacancy

Administration Officer – Disability Services

In this newly created multi-faceted role, you will support a number of portfolios across UnitingCare’s Disability Services. This pivotal role will see you provide the customer with an experience that not only meets but exceeds their expectations while supporting the achievement of business objectives.

About the role:
Perform administrative functions in relation to NDIS service agreements and localised billing. Support initial intake services of new and returning clients. Set up service agreement templates in preparation for client meetings with clinicians and review completeness of these and associated documentation.

Monitor and coordinate probity and compliance of all mandatory checks, registrations and accreditations as required and coordinate track and schedule training and development for staff.

Work with key teams to ensure that scheduled customer visits meet the customers’ requirements and are in accordance with KPI’s and Guidelines.

Maintain compliant rosters and related workforce information communicating closely with Lead Practitioners and the team to ensure that absences and backfill is managed where required.

Ensure integrity of time and attendance data submitted by staff and code accurately to provide accurate payroll processing and assist with general queries as required

In order to support the achievements of business objectives additional responsibilities include management of allocation of fleet vehicles and provision of admin support for procurement activities such as purchasing, invoice management and site expenses.

You will have:

• Demonstrated advanced coordination and planning skills
• Highly developed communication and interpersonal skills, liaising with people at all levels
• Experience working with a range of technology solutions including financial functions, database systems and customer management systems
• Experience in providing a customer led approach to care and support
• Understanding and application of rostering and payroll systems

If this sounds like you, we welcome your application. Further information on this position can be obtained by viewing the attached position description. All applicants must address the included selection criteria in full, and include a resume and cover letter. 

Remuneration

base salary + super + salary packaging + employee benefits

The UCQ salary packaging program offers employees the opportunity to significantly increase their take home pay.   For more information please refer to http://www.accesspay.com.au/ebook/ebook.html or visit the AccessPay website (http://www.accesspay.com.au/Content.aspx?page=salarypackaging).

Culture and Benefits

Our shared values drive the way we work - Compassion, Respect, Justice, Working Together and Leading through Learning. Aligned to our values, our commitment to you is:

• Training for your role now and development opportunities for your career
• Diverse work arrangements and opportunities
• Support to undertake tertiary study
• Corporate private health discounts
• Competitive personal and income insurance

UnitingCare Queensland is committed to being a child safe, child friendly organisation and for all children who come into contact with our services we will provide welcoming, safe and nurturing services, prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur. 

As an equal opportunity employer, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for our clients. We welcome applications from all candidates who meet the requirements of the position.