Team Leader (Max-term full time) - Gorokan

Summary about this job

Detail information about job Team Leader (Max-term full time) - Gorokan. Terms and conditions vacancy

Are you looking for your next role?
Do you have leadership experience in Disability or Mental health?
Then we have the perfect role for you at New Horizons!

New Horizons is seeking a passionate and results driven Team Leader on a full time 12-month max term contract, with potential for extension.
 
In this position, you’ll be managing the day to day running of our residential property at Gorokan. As part of your role, you will supervise a close knit team of Support Workers, to ensure delivery of a quality person centred and recovery focussed program for our customers living in the property.
 

Directly, you will report to the Customer Service Manager in our Central Coast team. Your working days will be from Monday to Friday, completing a 40-hour work week.

The day to day

• Provide operational and procedural direction to the team, setting clear team and individual objectives and ensuring these are understood
• Take the lead in problem resolution and appropriate issue escalation
• Ensure employee rosters, resources, brokerage and other expenditure aligns to budgets
• Ensure customer support is person centred and align to customer aspirations. Proactively seek innovative ways to support the customers journey

What you need to have:

• Passion, Respect & Integrity
• Relevant Tertiary qualifications and/or knowledge and experience in a similar role within the human services industry
• Strong skills in managing a program/service, with experience in managing a budget and preparing rosters
• Proven experience in leading teams
• Experience in providing expert advice and recommendations at senior level
• Experience in investigating complex or sensitive matters
• Advanced competency in working with people with a mental illness and Disability
• Self-motivated with the ability to work autonomously and also in a team environment
• Ability and confidence to communicate and work with other staff outside of the immediate team
• High level of accuracy and attention to detail
• Ability to multi-task and manage competing priorities according to agreed timeframes and quality standards
• National Criminal History Check (Police Check) and Working with Children Check
• Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars & vans

You could benefit from:

• Take advantage of the tax benefits available only to employees who work for a not for profit organization – through lower tax deductions, we can pay more money to you each week!
• Work 40 hours per week and have a Rostered Day Off (monthly)
• Internal and external learning and development opportunities and workplace mentoring
• Employee Assistance Program providing counselling services
• Professional development opportunities and secondments
• Access to flexible work arrangements
• Eligibility for our recognition program and celebration of service
• A supportive culture and working environment

To Apply:

We would like your application to include a cover letter that explains how your skills, ability and experience meets the requirements of this advert.

Applications close 5pm, Wednesday 11 July 2018 or when a suitable candidate is identified, so apply now, don't wait

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land. 

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support.