Allocations Coordinator | Maitland & Hunter | Permanent FT
We are Australia’s largest home care providers
Summary about this job
Aged & Disability Support
Company: Australian Unity
Location: Newcastle, Maitland & Hunter
Work type: Full Time
Salary: n\a
Phone: +61-7-8627-7369
Fax: +61-8-1581-8676
E-mail: n\a
Site: n\a
Detail information about job Allocations Coordinator | Maitland & Hunter | Permanent FT. Terms and conditions vacancy
- Great team environment
- Training and Development opportunities
- A range of employee benefits
Who We Are:
We are one of Australia’s oldest mutual companies, with origins dating back 175 years. Australian Unity Home Care Service provides tailored services to the aged, those with disabilities and their careers, by supporting them to live independently in their homes. Some other facts about us:
- We are Australia’s largest home care provider
- We are proudly NSW largest Aboriginal employer
- We support over 53,000 clients
- Our reach is across Sydney Metropolitan, Coastal and Regional NSW
- We are an equal opportunity employer and encourage applications from all interested persons
The Opportunity:
Due to company growth we have an exciting opportunity for Allocations Coordinator!
Within this role you will be rostering home care services for our clients within the community, working alongside our Home Care Coordinators in the Branch.
This position will see you utilising programs to roster services efficiently and effectively, provide superior customer service to all stakeholders, maintain data accuracy and provide solutions based outcomes.
Working hours for this position will be discussed and agreed with the suitable candidate; however, there may be an on call element to the position.
This role will require you to:
- Behave in accordance with and be an advocate of the Australian Unity values – Bold, Warm and Honest
- Provide efficient, friendly and professional service to all internal and external customers
- Maintain industry knowledge by participating in relevant training and development programs as agreed
- Build effective relationships with all clients and stakeholders (internal and external)
The successful candidate will have:
- Previous customer service experience is essential
- Experience within a rostering based role is highly regarded
- Experience within an admin based role is also highly regarded
- Industry experience (aged care, disability, community services)
- Strong attention to detail
- Be tech savvy
- Be flexible and willing to work as part of a team
- Knowledge of the Aged Care industry and/or the National Disability Insurance Scheme (NDIS) is highly regarded
- Be very adaptable and always work to the highest standards