Direct Marketing Coordinator

Summary about this job

Detail information about job Direct Marketing Coordinator. Terms and conditions vacancy

About the business and the role

Arthritis Queensland (AQ) is looking for an enthusiastic and committed fundraising professional. You will enjoy being part of a small but dedicated team with strong technical skills, high standards and a "can-do" attitude. 

AQ is a not for profit organisation that has been helping people affected by arthritis for over 40 years. Providing education, information and support services to help the 1 in 4 Australians diagnosed with arthritis, AQ also provides financial support for research into treatment and cures for the more than 100 types of arthritis that affect people of all ages.

This is a full time position on a two year contract. You will report directly to the Fundraising Manager.

Job tasks and responsibilities

This is a fundraising position which offers great career development opportunities through involvement in a wide range of fundraising activities and the chance to take ownership of several of AQ's fundraising programs.

Your responsibilities will include:

• Coordinating the development and implementation of communications for all direct mail and online fundraising campaigns including the acquisition, renewal and conversion touch-points in the individual giving supporter journey using a multichannel approach 
• Develop creative briefings for external suppliers (copy writers, designers, printers), coordinate concept development to final art, assist with personal stories, approve all artwork, response devices, offers and materials 
• Liaise with external suppliers for print, mail and other service providers to ensure deadlines are met and work delivered is in-line with brief  
• Coordinating data segmentation and targeting for campaigns and appeals 
• Contribute to the development of the new donor acquisition strategy 
• Identify and implement ways to increase level of supporter engagement 
• Monitoring and evaluating campaign performance to ensure targets are met and adjusting strategy as required 
• Developing donor focused programs communications that prioritise the value of our supporters  
• Contributing towards continuous learning and development 

This is a great opportunity for a committed fundraiser to advance their professional fundraising career.

Skills and experience

Our ideal candidate will have 2-3 years' experience specialising in direct mail/direct marketing from either the commercial or NFP sectors. You will have a creative and analytical approach to the development of multi-channel campaigns. You will be a proven communicator with a high attention to detail who can demonstrate:

• Tertiary qualifications in marketing, communications or a related discipline is desirable
• Awareness of DM, telemarketing, eDM, SMS and digital direct marketing approaches
• Proven ability to coordinate the development of content, design and print production
• Proven project management skills including preparation of plans and timelines
• Detailed knowledge of fundraising processes and procedures relating to database management
• High attention to detail, accuracy and confidentiality in dealing with sensitive data
• Excellent time management, numeracy skills and high attention to detail
• Results driven and highly motivated individual
• Experience reporting on post campaign results
• Demonstrate initiative and forward thinking that improves efficiencies and effectiveness
• Ability to work autonomously
• High level of competence with Excel  

Job benefits and perks

Newly appointed offices in vibrant Fortitude Valley.

Easily accessible by public transport.

Salary Sacrificing available.

Supportive team environment.