Service/Rostering Coordinator

Summary about this job

Detail information about job Service/Rostering Coordinator. Terms and conditions vacancy

• Aged and disability care provider
• Varied and challenging position
• Inner West Location

Do you have previous experience in the aged and disability care sector?
Perhaps you are a registered nurse with an interest in training? If so, you will want to explore this opportunity.
  
An exciting new role has been created within one of Australia’s leading private care providers. Working across several Sydney regions, you will be supported by a well-established management team to provide exceptional service to both clients and field staff. This is a challenging position with excellent prospects for career growth.
  
Your duties will include:

• Understanding client care requirements and matching appropriate field staff
• Scheduling services and Coordinate field staff assignments ensuring high quality standards are met
• Managing on-going assessment and performance of field staff
• Participate in the recruitment of Support Professionals and assist conducting orientation training
• Conduct quarterly team meetings with Support Professionals
• Investigate client/staff complaints and incidents

To be successful in this position you will have:

• Previous industry experience and proven record of success in scheduling and rostering
• Knowledge of Aged Care industry and National Disability Insurance Scheme (NDIS)
• Ability to maintain and understand records/data management and reporting systems.
• High level of attention to detail and ability to multi task.
• Strong technology skills and be confident with the Microsoft Office suite of tools and rostering software.
• Self-starter with a flexible attitude and eagerness to learn and develop yourself
• Empathetic individual with a strong customer service ethic

 You will have:

• The opportunity to work with a team of committed and engaged professionals in the office and in the field
• Access to Training, L&D and education via partnerships with RTO’s,  our Learning Management System  and innovative coaching through courses and other materials
• Support available (around compliance, documents and material around service delivery, IT, Marketing, HR and Operations among others) as part of a franchise network.
• Work in a supported, innovative, caring and energetic environment

Please send your CV and cover letter to the link below or call us on 1300 557 046 for further information.