Client Advisor
As Client Advisor you will work collaboratively with clients to, arrange services, provide support and services to meet the assessed need of clients.
Summary about this job
Aged & Disability Support
Company: Uniting AgeWell
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-1996-6802
Fax: +61-2-2068-1095
E-mail: n\a
Site: n\a
Detail information about job Client Advisor. Terms and conditions vacancy
About the business
At Uniting AgeWell (UA), our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 2,500 staff are committed to high quality services and care.
About the position
As Client Advisor you will work collaboratively with clients to develop a goal directed plan, arrange services, provide support and ensure high quality services to meet the assessed need of clients. Capacity to manage services within budgets is essential.
A current driver's licence is required.
UA offers:
- Excellent working conditions
- Salary packaging
- Opportunities for professional and career development
This position is subject to a satisfactory Police Check
A willingness to work within the values of the Uniting Church is essential.
About the role
To develop the goal directed plan in conjunction with the client
To respond to client's individual needs and preferences within budget
To consider creative options and solutions that deliver exceptional client outcomes
To ensure that the delivery of services meet all associated funding agreements, professional and legal standards.
Skills and experience
Tertiary qualifications in Community Services or related discipline
Demonstrated experience in the provision of services in the area of Aged and Community services preferred
Comprehensive knowledge of best practice in the understanding of Consumer Directed Care principles and practice
Experience in safety in the Aged Care or Health Sectors
Experience and expertise in operating within a budget