Donor Relations Specialist
We are seeking a passionate team player to be a part of a leading national children’s charity working in the Donor Development Team.
Summary about this job
Fundraising
Company: Redkite
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-4262-4883
Fax: +61-8-1915-2109
E-mail: n\a
Site: n\a
Detail information about job Donor Relations Specialist. Terms and conditions vacancy
- Enjoy a supportive and collaborative company culture
- Make a meaningful difference to children and young people facing cancer
- Be valued for your talents
- Full time, permanent position
- Based in Redkite’s Redfern office
About Redkite:
Redkite supports children and young people with cancer and their families by providing real and practical support through the cancer journey – from the very moment of diagnosis, throughout treatment and when families return home to their community. Redkite is one of Australia’s leading national childhood cancer support charities, and has an experienced and passionate team.
The role:
We are looking for an enthusiastic and dedicated Supporter Relations Specialist to join our busy fundraising team to provide a high quality, timely and positive donor experience.
You will be responsible for providing customer service to current and potential donors as well as processing donations and executing donor related administration. Reporting to the Donor Direct Marketing Manager you will help to build relationships with donors to strengthen current and future campaigns and fundraising efforts. This is a fantastic opportunity for someone who wants to deepen their donor relations experience and is passionate about helping children facing cancer, and their families. This is a newly created role as we are investing in this area of Fundraising.
About you:
The position is ideal for someone who has a minimum of 3 years’ experience in customer/supporter services/relationship management role with a regular giving program.
The successful candidate must be able to demonstrate the following skills & experience:
- Awareness and understanding of fundraising compliance and the key principles of the Privacy Act.
- Experience working with a relational database or other data management systems.
- Knowledge of best practice donor care and maintaining a donor centric methodology to enhance donor satisfaction.
- Proven high level of customer service and relationship building skills.
- Knowledge of donor attrition and retention trends and methods to ensure donor retention.
To Apply:
Please visit http://www.redkite.org.au/careers-redkite for a full Position Description.
So, if you are ready to hit the ground running then don’t delay and apply now! Please send a cover letter addressing the above key criteria as well as a CV to [email protected]. Submissions without a cover letter will not be considered.
Applications Close: 5pm, Friday 20th July 2018
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Appointment to this position is subject to satisfactory Working with Children and National Police Checks.
Please note that only short-listed candidates will be contacted.