Coordinator - Service

Summary about this job

Detail information about job Coordinator - Service. Terms and conditions vacancy

• Provide guidance and leadership to care teams supporting community clients
• Manage the coordination and evaluation of quality care and services locally
• Maintain effective relationships, internally and externally to maximise results

About The Position

Anglicare’s Community Aged & Disability teams provide support and services that enable our clients to maintain their independence - living happily and healthily within their own homes. We recognise that one size does not fit all, and working together is the key to great outcomes. With the new Government led funding reforms, and to ensure we continue to offer the best possible support and care to our clients, Anglicare have introduced changes to our service model and are looking for a professional, capable and dedicated Service Coordinator in a full time permanent position based at Logan. The role will be responsible for overseeing the coordination of services to eligible clients, day to day service coordination and support of team leaders and staff and provision of operational support to the Service Manager.

About You

A professional, motivated Coordinator within the Community, Care or Health sectors, you will be client-focused with exceptional leadership capabilities and your knowledge and background will include:

• Applied knowledge and understanding of evaluation of care and support services and experience in daily operational activities of these services
• Robust understanding of the ethical and legal requirements relevant to the programs
• Demonstrated skills in coordination, interaction and building effective, practical, respectful relationships
• Previous management and leadership experience with ability to motivate and support others - remotely and across multiple sites
• Capacity to support clients and their families through any issues, complaints or concerns and utilise skills to ensure mutually successful outcomes
• Strong capabilities in general operating processes including Human Resource, Work Health and Safety, and best practice
• Knowledge of continuous quality improvement and ability to provide organisational support through accreditation processes
• Strong administrative and reporting skills; data and document control; computer programs including Microsoft suite

Some of your personal attributes will include:

• Excellent communication skills and confidence to relate to a wide range of people
• A proactive and positive leadership style, with a focus on collaboration and team engagement
• Provision of day-to-day guidance, along with ongoing training and development of team members
• Highly motivated and outcomes driven
• Creative thinker who promotes this attribute within your team; ability to provide “outside the box” solutions
• Strong negotiation and influencing skills; able to offer practical advice and demonstrate competent decision making skills
• A focused and dedicated attitude to supporting staff, clients and families

Along with your passion and dedication to the sector, you will need:

• Diploma in Community Service Coordination, Health, Human Services or similar field
• Valid Blue Card (Working with Children) with Yellow Card exemption
• Current National Police Certificate
• Queensland Driver Licence and your own, reliable vehicle

What We Offer

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:

• A chance to work close to home, and make a difference within your local community
• An increase in take-home pay with full PBI Salary Packaging
• The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
• Ongoing training and career planning, development opportunities and long term employment

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working within an organisation that values your professional contribution and personal well-being.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.

JOB NUMBER S3514

For further information please contact

Karen McGurk on 0420 945 072

Applications close Sunday 15th July 2018

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

About Us

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.

Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare is here, to offer the best quality support to enable you to live the life that you want.

Anglicare has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs and is a proud member of the Anglicare Australia network. We provide the support in partnership with government and other support organisations in response to identified care needs throughout Southeast Queensland.