Services Manager

Summary about this job

Detail information about job Services Manager. Terms and conditions vacancy

About us

ECHO Community Services is an established, successful not-for-profit, delivering aged care and disability support.

ECHO's purpose is to enrich the lives of people living independently in their own homes through connection to services and community.

The organisation is in an exciting period of growth, with a dynamic Board, a new strategic plan, and a new CEO.

The position

This role is a genuine opportunity to help shape the culture and direction of a community-based organisation, making a real difference in people's lives.

Reporting directly to the CEO as part of the senior leadership team, this role will ensure core administrative functions are performed in alignment with ECHO's strategic plan and the five key dimensions of our balanced scorecard:

• Customers
• People
• Finance
• Internal process
• Innovation & growth.

The role is offered as a full-time, permanent contract. ECHO is committed to flexible working and may be willing to negotiate an alternative solution with the right candidate, within the operational requirements of the role.

Requirements

This role will suit a super-organised admin ninja, who is comfortable with lots of different types of technology, has a flair for PR and marketing, and who is great at getting the best out of other people through influence and coaching.

The ability to read people's minds and anticipate what's needed before they even think of it is not essential, but would be highly regarded.

The role will suit a dynamic professional with relevant skills / experience in the following:

Essential:

• Diploma in business, finance or associated field and/or equivalent relevant experience
• Experience in quality systems and processes
• Experience in internal and/or external audit and accreditation processes
• Above average interpersonal and communication skills - our ideal candidate will have a demonstrated ability to achieve outcomes through influence
• Excellent problem solving, judgement and decision making
• Excellent organisational skills and attention to detail
• Proactive, flexible and agile, manage time effectively and set priorities under pressure to meet the demands of the job
• Computer skills including but not limited to MS Office, MS Excel

Desirable:

• Ability to draft content for stakeholder communications
• Desktop publishing ability

The successful applicant must have a current driver's licence and will be required to provide or obtain a current police clearance.

Benefits

• Salary packaging
• Parking
• Supportive and friendly team
• Make a real difference to people's lives
• Help form the culture and direction of the organisation during an exciting period of growth

Apply now

Applicants are encouraged to provide their CV with a cover letter. The cover letter should be maximum two (2) pages, using bullet points to briefly outline relevant skills / experience in the requirements outlined above.

Please include the details of at least two referees, preferably including at least one recent supervisor. Referees will only be contacted with your permission.

There's no specific closing date for this role, but we would like to start shortlisting and interviewing w/c 23 July, so please click the 'Apply for this job' button to lodge your application right away. 

For more information, please visit the ECHO website: www.echocommunity.org.au or contact Heloise Steyn, on (08) 9271 7011.

All applicants who request feedback will receive a response.

ECHO embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.