Service Manager, Early Childhood Early Intervention (ECEI)

All vacancies of AustraliaCommunity Services & DevelopmentService Manager, Early Childhood Early Intervention (ECEI)

Pivotal role leading and managing a team of professionals providing ECEI services across the region!

Summary about this job

Management

Company: Northcott

Location: Coffs Harbour & North Coast

Work type: Full Time

Salary: n\a

Phone: +61-3-9993-1532

Fax: +61-7-1632-1367

E-mail: n\a

Site:

Detail information about job Service Manager, Early Childhood Early Intervention (ECEI) . Terms and conditions vacancy

About the role

The NDIS Partners in the Community Program (PITC) supports implementation of the National Disability Insurance Scheme (NDIS) at the local level. Northcott will deliver ECEI services as the PITC to local communities in Western Sydney, Northern NSW, Hunter New England and Mid North Coast.

This position will lead the successful delivery of the ECEI approach in the
Mid North Coast Region. The role will provide operational leadership, effective management, and support to a highly mobile workforce of Team Leaders and Frontline Coordinators including the maintenance of smooth logistic processes, facilities and resources.

The ideal candidate will lead and foster a positive team culture that delivers the NDIS ECEI approach and builds the capacity of the community to improve opportunities and participation of children with developmental delay and disability.

You will

  • Effectively manage the delivery of ECEI Services by managing productivity targets, portfolios, completion of required documentation/processes according to and in compliance with the PITC Statement of Requirements and Standard Operating Procedures.
  • Monitor the NDIS IT System to analyse reports/information about the delivery of ECEI services and address any areas of concern within a timely manner.
  • Ensure PITC Statement of Requirements performance targets are met and that NDIS data input is consistent and timely.
  • Manage and record feedback (compliments and complaints) associated with the ECEI program and escalate to the NDIA within the timeframes and processes outlined in the PITC Statement of Requirements and Grant Agreement.
  • Build and maintain strong working relationships and communication with relevant NDIA Regional Managers and representatives to achieve effective delivery of the ECEI approach.
  • Provide team leadership, deliver regular staff meetings and participate in senior management meetings as required.

About you

  • Ability to provide ECEI strategic direction and leadership to ECEI staff and community members in the Mid North Coast region.
  • Goal focused and driven by meeting key deliverables.
  • Ability to guide, direct and facilitate staff high performance.
  • Demonstrated strong understanding of typical early childhood development and the impact of disability and developmental delay on a child and their family and carers.
  • In depth knowledge and understanding of best practice models in ECEI.
  • Comprehensive knowledge of the local service environment where customers reside, including funded and non-funded services.

Essential Qualification and Experience

  • Tertiary qualifications in Social Sciences, Early Childhood Education, Allied Health Professions or other relevant professional field.
  • Minimum 3 years' experience managing a team against KPI's.
  • Extensive experience working with children with a disability and their families.
  • Experience in connecting and building working relationships with local community and mainstream services
  • Demonstrated experience in all aspects of working with, negotiating and reporting to NSW and Commonwealth government departments.
  • Demonstrated experience supporting and implementing early childhood intervention strategies with families using a capacity building approach.
  • Current Drivers' License. (Please note reasonable adjustments will be made where applicable)
  • Current NSW Working with Children Check.

Why work for us?

  • We are a leading disability service provider in NSW and the ACT, providing services and support for people with disabilities and their families and carers.
  • You will have your contribution valued and to have opportunities to grow your career with us.
  • A family friendly workplace is offered and support provided for staff to manage their home and work lives effectively.
  • Being a not-for-profit organisation, salary packaging is available to staff; this can increase your take home pay.

Documents

Before applying for this vacancy please ensure you read the documents below.

Northcott is an EEO employer and welcomes applications from people of all backgrounds and abilities. Essential pre-employment checks will be conducted

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