Employment Consultant - jobactive - Emerald

Summary about this job

Detail information about job Employment Consultant - jobactive - Emerald. Terms and conditions vacancy

ABOUT BUSY At WORK

BUSY At Work is a member of CoAct, a national organisation that is dedicated to helping job seekers find the right job in the continuing battle against unemployment.

BUSY At Work is a value based organisation with a core purpose of assisting more Australians into employment and training opportunities. We achieve this through the delivery of a number of programs with jobactive being employment services.

We strive to provide a professional and positive experience for job seekers and employers with a focus on individual tailored support, preparing job seekers for work through training, work experience, mentoring and life skills programs.

ABOUT THE ROLE

Full-time to 2020

We are currently seeking a motivated and dynamic individual to join our Emerald team. As an Employment Consultant, you will utilise your advanced interpersonal skills to assist a caseload of people with varying barriers and work capacities into meaningful employment. This role requires high level of time-management and organisational skills to balance the competing demands of managing a caseload as well as engaging with relevant stakeholders including parent groups, schools, employers and other community service providers.

KEY RESPONSIBILITIES

• Reverse marketing and cold calling
• Case management
• Proven ability working to targets and KPI's
• Excellent communication skills
• Strong administration and compliance capabilities

• Conduct initial assessments of jobseekers to determine relevant servicing requirements and supports
• Deliver case management services to clients in accordance with jobactive guidelines
• Establishing supportive relationships with jobseekers to promote engagement with services and compliance with their obligations
• Identify and promote employability skills and job match to suitable vacancies

• A flair for sales.
• A demonstrated ability to engage with external service providers, health professionals and community organisations.
• A drive for getting things done and never, ever giving up.
• Previous experience working within either the Employment Services industry, Call centre or sales industry highly desirable.

At BUSY At Work we value inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business.

We want to work with people who are passionate about creating long term sustainable employment opportunities for jobseekers.

BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.