Co-ordinator of Supports

Summary about this job

Detail information about job Co-ordinator of Supports. Terms and conditions vacancy

• People focused and empowerment
• Excellent team environment

Care Plus Services is a provider of support for people with disability. It firmly endorses that people with disability should enjoy the same rights as other members of society and that the patterns and conditions of everyday life should closely as possible mirror those in society in general.

Care Plus Services also provides support to children and young people in accordance with the Children and Young Peoples Act 2008. All employees are committed to their responsibilities as mandate reporters under this legislation.

Care Plus Services conducts its business with integrity, respect and fairness and in compliance with all relevant laws, regulations, codes and standards. All employees have personally committed to the highest ethical standards of behaviour in dealing with clients and their families, the organisation and with each other. Our Directors expect a culture in which ethical conduct is recognised, valued and exemplified at all levels.

Purpose of the role:

The Coordinator of Supports will engage individuals and their families in the development of plans that assure the needs and wishes of the consumers are addressed and life opportunities expanded.

The Coordinator of Supports assists in the choice of services and supports, coordinate the provision of services and supports, and monitor the delivery of services and supports. This employee will promote individuality, choice and control. This position will be performed consistently with the values, principals of Care Plus Services, and all applicable policies and procedures. The employee will have a strong foundation of experience in providing supports coordination of services to people with intellectual/developmental disabilities.

This employee will have a strong belief that people with disabilities can achieve outcomes, have value, and contribute to their community.

This is a fulltime position

THE PERSON WE ARE LOOKING FOR MUST HAVE A MINIMUM OF 2 YEARS EXPERIENCE WORKING IN THIS ROLE

Core Technical Skills and Knowledge required for role: Experienced in dealing with the NDIS and AGED CARE

• NDIS REVIEWS
• Understanding NDIS legislation
• Be able to develop service agreements
• Effective Oral Communication
• Excellent Written Communications
• Technical Communications
• Interpersonal Skills
• Reading Comprehension
• Diplomacy
• Professionalism
• Customer Service
• Excellent Organisation & Time Management
• Computer Literacy
• File Management
• Valid Driver’s Licence
• WWVP Card

The Coordinator of Supports key responsibilities and duties:

• Completes assessments to identify each person’s needs and desires. This will include the use of formal and informal tools to gather information needed to assist the person to identify their needs and wishes
• Assists the person to develop their Individual Support Plan and personal budget. Updating as needed and at least annually. This is to be completed with a person-centered approach.
• Supports the person to identify the outcomes they need to achieve and assures that these needs are met
• Identifies the services that will meet the customer’s needs. Completes the referrals. Coordinates the services the person is receiving. Resolves any barriers to the delivery of service. This involves knowing a full array of options and knowing where to learn from others as needs and interest warrant
• Monitors the services to assure they are being delivered as planned and that the outcomes that were identified are being achieved. Monitors to assure the person is safe and in the best possible health
• Assists in identifying and sustaining the person’s support network including family, friends, and associates
• Assists in arranging for and effectively managing generic resources and generic supports.
• Assists in identifying and developing community resources to preserve the person’s well-being in the home and community
• Awareness of Care Plus Services and all other applicable policies and procedures.
• Attends training and continues to remain knowledgeable about current best practices in services to support people with special needs
• Develops a professional working relationship with the families and clients on their caseload. This involves getting to know each person we support
• Maintains a customer service focus. This involves meeting with clients and their family at their availability
• Completion of all other duties that are needed to support the clients and their family and Quality Progressions
• Takes initiative and exhibits leadership
• Performs all other duties as assigned
• Ad hoc tasks
• Identify staff for new clients