Service Coordinator - Temora/Cootamundra

Summary about this job

Detail information about job Service Coordinator - Temora/Cootamundra. Terms and conditions vacancy

• Exciting Opportunity to Join a Vibrant, Supportive Team
• Join an Innovative, Growing Healthcare Organisation
• Flexible Work Options, Good Work Life Balance!

Australian Unity delivers careers and experiences that are challenging, rewarding and differentiated by our wellbeing ambition. We are here to help people thrive in the areas of health, wealth and living. We look for people who share this ambition and share our way of being – to be bold, warm and honest in everything we do. 

In line with the pivotal change in the Australian health and community services sector, Australian Unity is experiencing a significant period of growth. To support client service delivery and business objectives an opportunity is now available for a client and solutions focussed Home Care Coordinator to join the Temora office team to service clients in the Cootamundra area.

The Home Care Coordinator is responsible to support and build strong relationships with clients and immediate family members regarding their home care package budget and customer experience.

Deliverables:                                                       

• Recruitment and on boarding of staff, training and ongoing support.

• Support a team of care workers for a designated geographic remit.

• Build warm and trusted working relationships with the client, their families and third party bodies.

• Consult, negotiate and offer “win” “win” solutions to clients around services, expectation’s on deliver of services and budgeting process of care package.

• Comply at all times to industry governance and internal policies

• Attend community workshops, industry networking events to promote our brand.

• Lead by example, initiate collaboration and build internal stakeholder relationships with peers.

   

   

  About you:

• An advocate in providing quality service to clients.

• Ideally experienced supervising a team of staff with a successful retention rate.

• Proficient in the use of multiple technology platforms ie: CRM, billing and procurement systems.

• Quick learner, enjoy challenging yourself with new concepts and ideas.

• Proven ability balancing people leadership with business crucial demands.

• Ability to work in an evolving environment and ambiguity.

• Good communicator, excellent rapport building skills.

• Solutions focussed individual, proven ability dissolving arising issues instantly.

• Ideally experienced being responsible for the operations budget, meeting the objective.

• Industry experience in community services will be highly regarded but not essential.

• Demonstrate our core values of being Warm, Honest and Bold in all we do.

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Join us and thrive!

For more information on joining Australian Unity, please visit our Careers website www.australianunity.com.au/careers