Welfare Officer - Northam WA

Summary about this job

Detail information about job Welfare Officer - Northam WA. Terms and conditions vacancy

• Promote health, wellbeing & development, identify potential concerns of clients
• Implement, plan & develop programs & strategies, report & maintain records
• Full-time role working Monday - Friday in a passionate Welfare & Engagement team

About the company:

Serco is an extraordinary company, making a positive difference to people’s lives every day. We are part of a team of 50,000 people delivering essential services on behalf of governments and organisations around the world. Our values are Trust, Care, Innovation and Pride and these underpin everything we do. Our people help in ways that matter. We are curious, creative, and collaborative. We are passionate about what we do.

Our employees take pride in helping thousands of people every day in Immigration detention facilities across Australia, responding to their cultural, religious and individual needs. Our people are trusted by the government to ensure the safety and well-being of the people in our care and ensure essential services are provided seamlessly. This includes security, facilities maintenance, accommodation, transport, logistics and catering. We work in a challenging and changing environment that brings a sense of achievement in a job well done and the difference we make every day.

Serco are seeking qualified and experienced Welfare Officer to ensure the development and implementation of strategies to further improve the wellbeing and care of detainees. This role will be based at the Yongah Hill Immigration Detention Centre, Northam WA which provides care for a diverse range of clients.

About the role:

Reporting to the Welfare and Engagement Manager you will safeguard and promote the health, wellbeing and development of detainees by implementing planned development programs and strategies as well as the early identification, notification and remediation of possible welfare problems. You will also produce written reports and provide daily logs, maintaining auditable detainee records and produce relevant information, guidance and appropriate referrals to sources of assistance for detainees. There could also be the opportunity to support others in providing recreational activities for the detainees.

To be considered for this role you must have:

• Certificate III qualification in Community Services (or equivalent)
• Significant experience within a community service / community development environment
• Experience and skill in engaging with culturally and linguistically diverse groups
• Knowledge of community resources networks
• Outstanding time management and organisation skills
• A proactive approach to your work

Requirements

• Ability to maintain an Australian Federal Police clearance
• Maintain a current First Aid Certificate
• Maintain a current Working with Children certificate in accordance with the relevant state or territory child protection legislation (as required)
• Meet the character and training requirements of the Migration Act 1958 to be designated as an Officer under the Act

This is a fulltime position working Monday to Friday 8am – 4pm. If you believe you have the qualifications and experience required to fill this role please apply for an opportunity to develop your career in welfare. Join a global organisation where you will work with inspiring leaders who are truly passionate about the value we can provide to our clients.

Serco is committed to diversity and inclusion. If you are inspired to make a positive difference, find out more about us at www.serco-ap.com.au.