Engagement Worker

Summary about this job

Detail information about job Engagement Worker. Terms and conditions vacancy

 Engagement Officer

(Inner Melbourne, Casual) 

Enjoy the benefits of working with a growing organisation offering career development.  

The Role: 

Ozanam House is a Crisis Supported Accommodation Service providing short-term accommodation and support to men over 18 years of age, with multiple and complex needs. Ozanam House takes a pro-active approach in engaging residents to identify and address underlying causes of their homelessness, and to create links with appropriate support services and sustainable accommodation options.

The role of the Engagement Officer is to provide a safe and supportive environment for residents and to co-ordinate the practical aspects of the on-site accommodation. The manner in which the role is executed however, is of critical importance. Engagement Officers must demonstrate unconditional positive regard, and develop genuine, non-judgemental and predictable relationships with residents, being aware that every client interaction has the capacity to either improve or deteriorate a resident’s perception of support, preparedness to engage and achieve their identified goals. 

VincentCare Victoria: 

VincentCare Victoria is an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.  

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.  

Inner Melbourne Community Hub provides a range of accommodation and support services, including crisis accommodation, drug and alcohol case management, and adult outreach. 

Working with VincentCare: 

VincentCare celebrates and embraces diversity in our staff and our community. We acknowledge the first people of Australia and their unique role in our history and society. We work with and represent people from culturally and linguistically diverse backgrounds. We welcome people of different sexual orientations and gender identities. 

A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including: 

• Career Development opportunities
• Employee Assistance Program
• Salary Packaging
• Choice of Superannuation fund
• Family friendly and flexibility
• Study leave
• The Ozanam Scholar Bursary 

Diversity and Inclusion

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, disability, ethnicity, gender identity, sexual orientation or religion.  

Selection Criteria:

• Relevant tertiary qualification (required)
• Experience in direct service delivery within the human services field.
• Engagement Officers will possess the personal qualities required to work successfully with the client group, have an extensive understanding of the range of support needs which impact residents’ ability to manage their accommodation, and have the ability to identify and address service barriers and causes of premature disengagement.
• Ability to work well within a team environment.
• Excellent communication skills, including knowledge of conflict resolution.
• Ability and commitment to be available to work a rotating roster, providing 16 hours per day, 7 days per week, 365 days per year staff coverage, as required. 

How to apply: 

Applicants must submit their CV together with a detailed response to each of the key selection criteria in the position description which is available at https://fsr.cvmail.com.au/vincent/.

Please submit your application through our website at https://fsr.cvmail.com.au/vincent/.

Phone enquiries may be made to Colin Smith, Acting Senior Worker, Engagement Team on 03 9329 5100

Applications close: Wednesday, 1 August 2018  

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks.  Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment. 

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.