Service Lead - Specialist Homelessness Service

Summary about this job

Detail information about job Service Lead - Specialist Homelessness Service. Terms and conditions vacancy

Service Lead - Specialist Homelessness Service

Job No: UNS223

Location: Caloundra

Employment Status: Full Time

No. of Vacancies: 1

Closing Date: 27 Jul 2018

Service Lead - Specialist Homelessness Service

United Synergies is looking for a full time Service Lead for the their Specialist Homelessness Service

United Synergies is committed to making a difference in the lives of others. We support people through life’s challenges, with a focus on vulnerable people.  Our programs cover: children and families; people who are experiencing homelessness or are affected by suicide; people with barriers to education and employment; and mental health concerns.  We envision a future where our communities, families and individuals achieve: a sense of self, a sense of place, a sense of purpose and a sense of belonging.  Our programs and services are available to people in Queensland – on the Sunshine Coast and in the Darling Downs region, as well as other communities around Australia. We are a not-for-profit organisation established in 1989. 

You'll find out more about United Synergies at: www.unitedsynergies.com.au

The Position

The role of Service Lead, SHS is responsible for managing the SHS service and the provision of quality service delivery to young people who are homeless or at risk of homelessness and also in placement due to Child Protection Orders. The position is responsible for the delivery of supported accommodation and placement options and the continued development of quality services for young people and their families across the Sunshine Coast. The Service Lead position has line management responsibility for staff employed in the SHS service.

 Selection Criteria

• Knowledge and understanding of the principles of client centred case management and demonstrated ability in applying such principles.
• Demonstrated ability to provide assistance and experience in providing professional supervision and direction to staff within the area of accommodation and placement services.
• Knowledge of issues facing young people who are homeless and / or facing severe barriers to achieving stability and security in their personal lives.
• Demonstrated understanding of community based service delivery models, including client case management practices.
• An ability to interpret and understand Government legislation, and specifically an understanding of relevant legislation, policies and practices that impact on service development and delivery. This includes knowledge of the child protection system.
• Knowledge of, or the ability to acquire, local community support services and networks.
• Demonstrated ability to work as part of a professional team; taking a professional approach, acting in the best interest of United Synergies Ltd and its clients and being able to demonstrate United Synergies values.
• Demonstrated competence in working with people, including those from diverse cultural backgrounds.
• Highly developed interpersonal and negotiation skills; including a proven ability to develop rapport and communicate with young people, families, students, management, employers and colleagues from government Departments, community agencies and training and industry organisations.
• Highly developed written communication skills in professional report and letter writing, including the ability to complete funding applications and submissions.
• Ability to operate Windows applications as an Intermediate level, including the following Microsoft applications: Word, PowerPoint, Outlook, Excel.

 Experience Required for the Position

• Tertiary qualifications and/or substantial relevant experience.
• Skills and qualifications that meet SCHCADS Award – Level 6.
• Hold a current ‘C’ class drivers licence.
• Hold, or be eligible to apply for, a Blue Card issued by the Public Safety Business Agency.
• Hold, or be eligible to apply for an Application for Suitability Check by the Queensland Department of Communities, Child Safety and Disability Services.

How to Apply

Before you apply for this position, please read the position description carefully to assess your eligibility and suitability for the position.  You will be required to answer a few questions that relate to the selection criteria.  You will also be asked to attach your current resume which should include two recent employment related referees. Please note that you cannot submit your application without attaching your resume. 

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

CLOSING DATE:  Friday 27th July 2018

CLOSING TIME:   3:30pm