Family Relationship Centre - Case Advisor
This is an exciting opportunity to join the Family Life team in The Family Relationship Centre (FRC) providing information about family relationships.
Summary about this job
Child Welfare, Youth & Family Services
Company: Family Life
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-4854-6770
Fax: +61-8-9946-3585
E-mail: n\a
Site: n\a
Detail information about job Family Relationship Centre - Case Advisor. Terms and conditions vacancy
About Family Life
Family Life is an independent, entrepreneurial community service organisation, offering a range of programs, support and community building services. Family Life’s work is acknowledged at all government levels for our innovation, impact and whole of community approach. Priority is given to vulnerable families, children and young people. Since its foundation in 1970 volunteers and community supporters have played a crucial role in the organisation.
Family Life is a centre of research, knowledge and innovation delivering measurable social change and impact. We contribute to national and international knowledge through our reputation for changing lives by effective connection, care and transformation.
Family Life is a youth and child safe organisation. We value, respect, and listen to children and young people. We are committed to the safety of all children and young people including the cultural safety of Aboriginal children and young people, culturally and/or linguistically diverse children and young people, gender and sexually diverse children and young people and children and young people with a disability.
About the Position
The Family Relationship Centre (FRC) provides information about family relationships at all stages – forming new relationships, overcoming relationship difficulties or dealing with separation. Family Relationship Centres specialise in providing joint Family Dispute Resolution mediation sessions with parents or family members to help them agree on parenting arrangements.
The FRC Case Advisor will provide information and support to clients accessing the Family Relationship Centre (FRC) through case management, information provision and/or referral. The position will oversee program administrative functions, in line with Family Life intake/assessment policies and procedures.
About You
To be successful in this role you will have:
- Tertiary qualifications in Social Work, Counselling, Family Dispute Resolution, Legal Studies or Community Services.
- Experience in case management/administrative role.
- Experience in the community services, family law services sectors or similar.
- Demonstrates strong customer service focus.
- Excellent verbal and written communication skills.
- Excellent attention to detail with the ability to prioritise, facilitate the case management process, planning, monitoring and maintenance of accurate records.
How to Apply
For a position description please visit ‘About Us’ - “Employment Opportunities” on the Family Life website at www.familylife.com.au.
Please email your confidential application which includes a resume and a covering letter addressing the ‘About You’ section, to [email protected]. Applicants who do not meet this criteria will not be considered.
Further enquiries can be directed to Dawn, Team Leader FRC on (03) 9770 0341.
Family Life values diversity amongst its workforce and welcomes applicants who meet the job criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Applications close: 2 August 2018