Call Centre Representative - My Aged Care
Join an organisation with 18 years of experience in Wollongong, our culture is built on fun, respect, integrity, innovation and transparency.
Summary about this job
Aged & Disability Support
Company: Stellar Asia Pacific
Location: Wollongong, Illawarra & South Coast
Work type: Full Time
Salary: n\a
Phone: +61-7-4287-8199
Fax: +61-2-1207-4182
E-mail: n\a
Site: n\a
Detail information about job Call Centre Representative - My Aged Care. Terms and conditions vacancy
- Guaranteed full time or 30 hours part-time each week
- Continuous ongoing coaching and support provided
- Start date 14th August 2018
Call Centre Representative - Wollongong
Permanent Full time and Part Time hours available
Start Date 14th August 2018
Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals a work.
About the role:
We are currently recruiting for My Aged Care which is an inbound call service that makes it easier for older people, their families and carers to access information on ageing and aged care. People can have their needs assessed and be supported to locate and access services available to them.
As one of our Call Centre Representatives you will be responsible for speaking on behalf of some of Australia's biggest brands. The role is based in our call centre in Wollongong in a rapidly-growing team. Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.
To be successful in this role, you will have the ability to:
- build a relationship with customers over the phone
- work in a fast-paced environment with set targets and timeframes
- actively listen while also performing other tasks
- competently use a computer
- demonstrate outstanding customer service skills
- work on a rotational roster Monday – Saturday
What we can offer you:
- comprehensive paid training
- a diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
- opportunity for further development and career growth
- a culture built on fun, respect, integrity, innovation and transparency
- incentives paid monthly for performing to expectations
A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia.
About us:
We are an award-winning global contact centre business operating from centres based in Australia and the Philippines. We partner with some of Australia's most loved brands, as well as government, healthcare and travel industries.