Application Support Officer

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Challenge yourself as an Application Support Officer

Summary about this job

Other

Company: The University of Adelaide

Location: Adelaide

Work type: Full Time

Salary: (HEO6) $77,316 - $83,548 per annum

Phone: +61-8-7317-2098

Fax: +61-3-1538-5472

E-mail: n\a

Site:

Detail information about job Application Support Officer. Terms and conditions vacancy

  • Provide support for systems & related interfaces
  • Enjoy putting your problem solving skills to the test
  • Great work environment in a progressive, friendly team
  • Provide support for systems & related interfaces
  • Enjoy putting your problem solving skills to the test
  • Great work environment in a progressive, friendly team

The University of Adelaide is one of Australia's leading research-intensive universities and is consistently ranked among the top 1% of universities in the world. Established in 1874, it is Australia's third oldest university with a strong reputation for preparing educated leaders and delivering research outcomes that contribute to local, national and global wellbeing.

When you work for the University of Adelaide you can expect a range of benefits and work conditions, such as employee development and future career opportunities.

The Information Technology and Digital Services branch is part of the Division of University Operations, which provides technology capabilities to support the University's teaching and research objectives and business activities. The branch services the vast University community through four core services: IT Business Engagement, IT Programs and Digital Solutions Delivery, IT Operations and Digital Services, and IT Strategy Planning and Governance.

This role will be working under general directions. The Application Support officer is responsible for providing high quality services to key stakeholders across the university. This is a key role in the successful operation, maintenance, enhancement and support of the products and related interfaces including providing advice about system requirements, troubleshooting and resolution of system and related data issues, testing and documentation of business and system procedures.

Salary: (HEO6) $77,316 - $83,548 per annum.

Superannuation: A minimum employer contribution of 9.5% applies.

Term of position: This continuing position is available immediately.

Position requirements

To be successful you should have:

  • Experience in providing functional support for complex enterprise systems including process and data management, system configuration, and data analysis and validation
  • Demonstrated experience in the development and support of applications, preferably in a dev/ops environment
  • Working knowledge of at least one development framework or system such as C#, Ruby on Rails, PHP and a web framework
  • Demonstrated ability to operate successfully with technical and business experts and to translate business requirements into effective system solutions
  • Strong analytical and troubleshooting skills and proficiency with data analysis tools and Microsoft Office applications
  • Sound oral and written communication skills and experience with the development and maintenance of system and end user documentation
  • Demonstrated capacity and aptitude to work successfully in a dynamic team environment and to manage personal priorities effectively.

To obtain a copy of the Selection Criteria, please visit the University of Adelaide Job opportunities page via this link: http://careers.adelaide.edu.au/cw/en/job/498878/application-support-officer

Please address and upload your responses to the ‘Knowledge and Experience' section of the position description within the online application. If you have any queries regarding this position, please contact Dan Cox via email: [email protected]

Please note if the position description link is not appearing, you will need to view on another device.

Closing date: 9am, 20 July 2018

The University of Adelaide is an Equal Employment Opportunity employer. Women, Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.

 

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