HDR Liaison Team Leader
Opportunity to provide oversight of a team of professional staff who deliver support and service for HDR students and Post Graduate Coordinators -PGCs
Summary about this job
Student Services
Company: University of Queensland
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-5474-9059
Fax: +61-8-2743-8247
E-mail: n\a
Site: n\a
Detail information about job HDR Liaison Team Leader. Terms and conditions vacancy
Job No. 504750
UQ Graduate School
The University of Queensland (UQ) has supported over 15,000 students in their academic pursuit to attain a higher degree by research (HDR). With over 2,000 research experts and a reputation world-wide as an elite research institution, UQ provides research candidates with every advantage.
More than 4,400 students are currently undertaking a higher degree by research at UQ under the support and guidance of the UQ Graduate School. The Graduate School has academic responsibility for managing admissions, providing research scholarships, supporting students during their candidature, and facilitating the examination of theses. The Graduate School coordinates year-round skills training, supports infrastructure and research facilities, and provides opportunities to accelerate career development for HDR candidates.
The role
The HDR Liaison Team Leader supervises, provides guidance and training of the HDR Liaison Officers (HLOs) who deliver high quality support and service to HDR students and Post Graduate Coordinators (PGCs) across UQ. Ensuring consistent and exceptional service delivery is critical in this role; including across the HDR candidature application and enrolment processes, coordination of opportunities for the development and engagement of candidates and the resolution of issues and concerns. The HDR Liaison team, including the Team leaders, also assist the PGCs to proactively monitor candidate progress and undertake various other activities; including the coordination of milestone activities, scholarship nominations and special strategic initiatives.
The person
Applicants should possess a degree qualification and have substantial relevant work experience or an equivalent combination of relevant experience and/or education/training; as well as demonstrated experience in leading and inspiring a service team and excellent organisational and time management skills. Accomplished in exercising initiative and judgement, applicants will also have high level technological literacy and readily embrace new systems and technology. Higher Education sector experience and a familiarity with research training and development will be highly regarded.
The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University's Diversity and Inclusion webpage (http://www.uq.edu.au/equity) for further information and points of contact if you require additional support.
Accessibility requirements and/or adjustments can be directed to the contact person listed in the job advertisement.
Remuneration
This is a full-time, continuing appointment at HEW Level 7. The remuneration package will be in the range $81,883 - $89,559 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $95,803 - $104,784 p.a.).
Position Description
504750_3041289_HDR Liaison Team Leader_Position Description.pdf
Enquiries
To discuss this role please contact Kate Swanson, Senior Manager (HDR Development), UQ Graduate School on +61 7 334 60505 or [email protected]
Important Information
To submit an application for this role, use the Apply button below. All applicants must supply the following documents:
- Covering Letter ("Statement of Claim")* - Maximum of two (2) A4 typed pages; and
- Curriculum Vitae/Resume^.
*Your covering letter should clearly address the Abbreviated Selection Criteria included below; i.e. you do not need to address all of the Selection Criteria included within the Position Description.
The Abbreviated Selection Criteria to address for this role are:
- a). Describe what exceptional service means to you. AND b). Provide an example of when you have used your influencing/negotiation skills to provide exceptional service.
- Give an example of when you have had competing priorities and have demonstrated good prioritisation and time management skills.
- a). How would you describe your leadership style? AND b). Provide an example of when you have successfully led a team in building and maintaining a strong service culture.
^Please ensure your CV/Resume includes the details of two (2) professional referees. Ideally, a professional referee is someone:
- whom you have reported to (direct supervisor or manager once removed) within the last 18-24 months;
- who can provide detailed feedback on your work performance; and/or
- whom you have asked to be a referee for you.