Training Coordinator
Unique training services provider seeks top customer service star with excellent admin, planning, coordinating & communication skills. Must be you!
Summary about this job
Workplace Training & Assessment
Company: Findmea Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: $55k - $60k p.a. + Super+Uniform+Covered Parking
Phone: +61-8-5945-1591
Fax: +61-8-5585-8327
E-mail: n\a
Site: n\a
Detail information about job Training Coordinator. Terms and conditions vacancy
- Work/Life balance and a team of lovely people waiting to welcome you
- Excellent growth prospects - Perm position; immediate start
- Braeside location; Up to $60K plus Super + Uniform + Undercover onsite parking
- Nine to Five job with a team of lovely people
- Enjoy job satisfaction and good work-life balance working on this niche concept
- Excellent growth prospects - Perm position; immediate start
- Braeside location; Up to $60K plus Super + Uniform + Undercover onsite parking
About the Client:
This client came into existence based on the necessity for providing much needed support to tradespersons seeking registration and licensing with industry bodies.
About Us:
FINDMEA is a nationwide, Australian owned employment agency with a passionate team of over 40 years of combined recruiting experience in the local market. We don’t just match skills to roles, we help good people find like-minded people to work with.
The Role:
The main purpose of the Training Coordinator role is to plan, direct and coordinate activities related to the training and coaching programmes conducted by the organisation.
Your daily duties would include but not limited to:
- Booking training sessions, scheduling students to classrooms and online courses
- Assign students to test sessions and update multiple choice questions as required
- Maintain training materials including manuals, CAD plans and specifications and carry out updates
- Maintain online training content and add training materials when required
- Liaise with trainers and manage their rosters effectively
- Maintain stock to optimal levels ensuring timely re-order of stationery, books and training manuals in a timely manner
- Provide support to Client Service Officers and sales teams
- Attend meetings with management, trainers and clients and provide reports at management meetings
- Setting up and scheduling online training classes as well as set up Skype training for interstate students
You:
Essentially you should possess demonstrable experience in providing excellent customer service, preferably in a training or education background.
You must also possess the following skills and competencies:
- Ability to multi-task and work effectively under pressure
- Intermediate to Advanced levels of expertise in MS Office suite - preferably Advanced in Excel
- Ability to use online communication tools and internal database/software
- Ability to provide exceptional customer service in person or over the phone
- Confidence to work autonomously and provide dependable support to other functions in the organisation
- Clear and concise communication with the dexterity to change style according to the audience
- Teamwork and the natural ability to maintain a cordial and friendly demeanour
- Excellent time management and organisational skills with the ability to prioritise a range of tasks efficiently.
- A current and clean driving license and the willingness to travel to training sites if required.
Your Rewards:
The role offers a great fun-filled team environment with the potential for growth.
- Great team; nurturing organisation
- Stability and Growth
- Up to 60 K per annum commensurate to your experience, plus Super
- Free undercover onsite parking
If you like what you read and possess the attributes to make this role your own, please send us your resume with a short cover letter to tell us what you like about it.
All the best!