Business Systems Trainer (Sydney or Perth Based)
Navitas is seeking a Business Systems Trainer for the vital role of providing internal training and system support to our team.
Summary about this job
Workplace Training & Assessment
Company: Navitas Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-2070-1667
Fax: +61-8-5467-6201
E-mail: n\a
Site: n\a
Detail information about job Business Systems Trainer (Sydney or Perth Based). Terms and conditions vacancy
Business Systems Trainer
Full-time, Max Term 12 Months
Sydney or Perth
Navitas is a diversified global education provider founded in 1994 that offers an extensive range of educational services for students and professionals including university programs, English language training and settlement services, creative media education, workforce education and student recruitment. Navitas provides services for over 83,000 people in 23 countries. Navitas is a public company listed on the ASX and is part of the S&P/ASX200 index.
About the role
Reporting to the Global Applications and Training Manager, the Business Systems Trainer will be responsible for the provision of internal training and system support to staff to ensure the effective use of corporate business systems used within Navitas. This role requires the ability to travel both within Australia and internationally.
Managing the development and maintenance of a catalogue of learning resources, the position will develop training documents based on the understanding of the business process and the product functionality.
The Business Systems Trainer will also be responsible for building and maintaining stakeholder relationships during the design, management and implementation of projects while gathering evidence of product performance and stakeholder feedback.
Essential Skills and Experience
Knowledge of:
- Functional business processes and ability to create process diagrams, training materials and end user test scripts, etc.
- Adult Learning Principles
- E-learning authoring tools (Captivate, Articulate etc)
- Learning Management Systems (eg Moodle)
- Communication strategies and methods.
- Training material development and delivery methods.
- Databases or basic table structure.
Skill and Ability to:
- Manage customer relations and expectations.
- Effectively present information and /or respond to inquiries/complaints from management.
- Work independently in the absence of supervision.
- Strong issue resolution and communication skills.
- Excellent analytical and troubleshooting skills or product support experience.
- Work with functional resources with very diverse business requirements and technical knowledge.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Communicate clearly and concisely, both orally and in writing.
Desirable Skills and Experience
- Accounting exposure will be an advantage.
- Previous system implementation experience.
- eLearning Development experience
What we offer
An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer. Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.
For further information, please visit https://e6c67dfea7107c66cf4b-5fe525cefecba56744297355853ea71e.ssl.cf6.rackcdn.com/180712+Business+Systems+Trainer.pdf
Enquiries and applications, including a cover letter and resume, should be sent to Donna Wilkinson, [email protected]
Applications close 13 July 2018.
Successful applicants require working rights in Australia, and will be subject to relevant pre-employment checks, which may include a National Police Check and/or a Working with Children Check.