Student Services Coordinator

Summary about this job

Detail information about job Student Services Coordinator. Terms and conditions vacancy

• One of the fastest growing flight training schools in Australia
• Great team culture
• New position

Come work for one of the fastest growing flight training schools in Australia! With a steady and sustainable intake of students due to our flourishing partnership with Box Hill Institute and a focus on training which is affordable, safe and fun, we have grown to a total of over 70 staff and have just moved to our new and improved office this week.

This role for a Student Services Coordinator comes due to the growing number of students enrolled and ensures the overall smooth running of student operations.

Reporting to the Head of Operations, some of the main responsibilities will include:

• Involvement in student induction including site presence at Box Hill Institute when required.
• Order and manage all student materials that are supplied.
• Aid in student support such as answering inquiries or directing to appropriate specialist.
• Booking student exams through external party.
• Working with Flight Instructors and Course Coordinators to ensure operational communications with students are conducted and appropriate feedback loops applied.
• Weekly, monthly and ad hoc reporting using the internal scheduling system.

To be successful you will:

• Have experience in an operational support role, ideally in an area of student or enrolment support.
• Ability to multi task and prioritise in a high volume and customer facing environment.
• Intermediate to Advanced MS Office suite and Google based word processing.
• Ability to create reports from the existing system and develop in-house data identifying key operational performance.

In return, you will have the opportunity to work in a dynamic, entrepreneurial environment that is always interesting and challenges the status quo.