Training & Support Analyst
An exciting opportunity exists for a self-motivated and committed Analyst to join our Business Transformation team.
Summary about this job
Workplace Training & Assessment
Company: Bridgestone Australia Ltd.
Location: Adelaide
Work type: Contract/Temp
Salary: n\a
Phone: +61-3-4693-6382
Fax: +61-3-3503-5837
E-mail: n\a
Site: n\a
Detail information about job Training & Support Analyst. Terms and conditions vacancy
- Join a global leader and a trusted brand
- Challenging, varied and rewarding role
- Fixed term contract until December 2019
About Us
Bridgestone is a market leader in the tyre industry and is renowned for its global reputation for quality products, continuous improvement and cutting edge application of technology.
We have a long-held tradition of excellence supported by a commitment to offer the highest quality products and services to all customers. Through our mission of "Serving Society with Superior Quality" Bridgestone strives to be a company trusted by the community and valued by its employees
About the role
Reporting to the Organisational Change Manager BSANZ, you are responsible for providing a high level of support to the users of the company’s Business Transformation programs by identifying training needs and assisting the SAP Trainer/Support in developing and delivering training.
Some of the key Responsibilities for the role:
- Assist in identifying, developing and implementing training material to meet company requirements and ongoing system developments, for Business Transformation projects. Participate in projects and deliver quality business solutions.
- Work with the SAP team, department managers and end users to identify the training and development requirements to meet the needs of the business.
- Coordinate, develop and enhance online courses and transaction simulations for relevant systems.
- Ensure appropriate user access and allocation of online training materials is available and provided as required.
- Co-Ordinate Project Aoraki training timeframes for Project Aoraki in New Zealand.
- Under the direction of the SAP Trainer/Support co-ordinate training including all documentation.
- Spend time in the field with the business to be able to provide usage support/training as and when required. This could include intrastate travel within Australia and international travel to New Zealand.
About you
You will have a genuine passion for providing exceptional customer service, fostering forward-thinking and ensuring the overall effectiveness of all Business Transformation projects. Your exceptional interpersonal communication skills, commitment to building positive and collaborative relationships, high degree of autonomy, integrity and proactivity will all contribute to your success in this role.
Training will be provided to the successful applicant for specific SAP related training programs.
- Qualifications in Training and Assessment desirable but not essential
- Experience with SAP applications or equivalent ERP system is preferred
- Strong problem solving and analytical abilities
- A willingness to undertake travel within Australia and New Zealand.
To apply, please quote reference number: S18101