Indigenous Student Support Officer

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Opportunity to contribute to the increased participation in TAFE courses by Aboriginal and Torres Strait Islander students.

Summary about this job

Student Services

Company: TAFE Queensland North

Location: Cairns & Far North

Work type: Contract/Temp

Salary: $58,600 - $66,500 + up to 12.75% super

Phone: +61-7-4915-4918

Fax: +61-8-2382-5412

E-mail: n\a

Site:

Detail information about job Indigenous Student Support Officer. Terms and conditions vacancy

  • Employer of Choice
  • Temporary full time until June 2019
  • Friendly and supportive environment

Temporary Full Time until June 2019 (unless otherwise determined)

Based in Cairns

TAFE Queensland North is looking for a passionate and energetic Indigenous Student Support Officer to work at TAFE Queensland North Region. 

Your Opportunity

The position provides customer focused services which enhance the quality, consistency and scope of information and administration services to better meet the needs of existing and prospective Aboriginal and Torres Strait Islander students in TAFE courses. 

This position is a Specified position because a significant proportion of the duties involve policy and program development, direct communication and support services for Aboriginal persons and Torres Strait Islander persons.  It is not mandatory for an Aboriginal or Torres Strait Islander person to fill a Specified position however, successful applications must demonstrate that they meet the specified criteria.

Key Responsibilities

  • Provide a program of support and consultation for Aboriginal and Torres Strait Islander students on academic, personal and career matters.
  • Provide Aboriginal and Torres Strait Islander students with academic support by arranging tuition for groups/individuals.
  • Act as a ‘link’ person between Aboriginal and Torres Strait Islander students and institute teaching staff.
  • Initiate and be involved in staff development activities including cultural capability training.
  • Liaise with School Community Education Counsellors and provide advice to Aboriginal and Torres Strait Islander students about training opportunities at  TAFE and arrange study tours at TAFE Qld North campuses.
  • Promote TAFE Queensland courses to Aboriginal and Torres Strait Islander community groups and individuals.
  • Assist Aboriginal and Torres Strait Islander students to enrol into TAFE Queensland courses and provide advice and assistance with ABSTUDY applications and liaison with Job Service Agencies.
  • Liaise with relevant state and commonwealth departments in relation to Aboriginal and Torres Strait Islander programs at TAFE Queensland North. 
  • Contribute to the achievement of TAFE Queensland’s quality policies by encouraging an environment where high quality work is achieved and is supported by the adherence to/development of quality system documentation.
  • Update and maintain knowledge of the region’s services, products and policies and use this knowledge base to make informed, consistent decisions in the delivery and/or referral of services.
  • Undertake research and development on matters relating to business functions.
  • Ensure day to day activities align with business operations.  
  • Contribute to improvement in business processes and practices. 

How you will be assessed

Within the context of the role description above, the ideal applicant will be someone who has the following key capabilities:

  1. Demonstrated experience working with Aboriginal and Torres Strait Islander communities and people.
  2. Well developed interpersonal and communication skills as evidenced by the ability to communicate effectively with Aboriginal and Torres Strait Islander people in a variety of contexts and to liaise with educators and a broad range of representatives from community.
  3. Ability to provide advice and guidance to Aboriginal and Torres Strait Islander students on academic, personal and career matters.
  4. Ability to enhance relationships between Aboriginal and Torres Strait Islander students and staff at TAFE Queensland North by promoting advice on sensitive cultural matters.

How to Apply:

All applications must be electronically submitted via 'Apply for this Job' on www.seek.com.au by Monday 23 July 2018 and include the following:

  • A detailed resume;
  • A maximum two page written response outlining your skills, abilities, knowledge and experience in response to ‘How you will be assessed’.
  • Applicants will be expected to provide a reference from an Aboriginal person and / or Torres Strait Islander person concerning their ability to satisfy points 1 and 2 under the How you will be Assessed section

When applying quote Job Ad Reference Number for this position as TQN 050-18.

For further information, please contact:

Joanne Savage

Business Manager

07 4042 2641

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