Converged Network Engineer

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You will join the Infrastructure Services team to provide effective support of the University’s corporate Data Voice and Video network systems.

Summary about this job

Other

Company: University of Southern Queensland

Location: Toowoomba & Darling Downs

Work type: Full Time

Salary: n\a

Phone: +61-3-8615-9768

Fax: +61-2-4252-9882

E-mail: n\a

Site: n\a

Detail information about job Converged Network Engineer. Terms and conditions vacancy

ICT Services

About us

USQ is a young, dynamic university dedicated to providing quality programs and degrees in a flexible and supportive environment. In less than 50 years, USQ has become a prominent teaching and research institution providing education worldwide from three locations – Toowoomba, Springfield and Ipswich. We also have a number of outreach hubs, and national and international education partners.

Information and Communication Technology Services (ICTS) at USQ is focused on providing client-focused, sustainable, high quality services and support to students and staff, no matter where they are located.

A rewarding opportunity is currently available for a Converged Network Engineer to join the Infrastructure Services team to provide effective support of the University’s corporate Data Voice and Video network systems, including the Wired, Wireless and Intercampus WAN environments.

What you’ll do

Reporting to the Senior Network Engineer, you will be responsible for the design, analysis, operational performance and management of data, video and voice telecommunications networks and services used by the University community. In particular, you will:

participate in regular network maintenance programs in accordance with vendor instructions, including network equipment IOS upgrades;
manage and deliver highly complex technical infrastructure services – Video conferencing systems, IP VoIP Systems, Call Centre systems, Voicemail, Expressway, Video Conferencing and associated data voice and video network infrastructure;
provide technical and administrative support, professional advice and assistance, to other staff within Networks as required; and
participate in the troubleshooting of data, video and voice telecommunications networks to identify and correct malfunctions and other issues, and assist in the provision of high-level support where required.

What will help you succeed?

Your analytical and problem solving skills, strong customer service ethic and ability to communicate effectively with a wide range of internal and external stakeholders will see you make a positive contribution to the university and ICT Services.

Experience with ITIL Foundations, Cisco UCCX, Cisco Webex, Zoom and advanced routing and switching skills eg. VRF, MPLS will also be desirable. Specifically you will have:

a Degree with major studies in computing or a relevant discipline and significant subsequent relevant experience in the provision of secure, high-availability, data and voice telecommunications network services for a large organisation with a geographically diverse, multi-platform environment, or extensive experience and expertise in an appropriate technical field, or equivalent combination of relevant experience and/or education/training;
minimum CISCO CCNA qualifications preferably in collaboration and extensive practical experience maintaining high end CISCO networking and video conferencing products in a production environment, including Catalyst, Nexus router/switch’s, wireless access points and controllers, Call Manager (CUCM), TMS, VCS, Spark and SX video endpoints;
demonstrated experience with enterprise-grade Network hardware/software, Protocols (TCPIP, DHCP, RADIUS, TACACs etc), Routing Protocols (OSPF, EIGRP. BGP) LAN Protocols and technologies; and
working knowledge and demonstrated understanding of data and voice cable plant, cabling standards, carrier services and technologies, including copper, optic fibre, microwave and satellite.

What we offer

As a staff member of USQ, you will experience of range of rewarding career, financial and lifestyle benefits, including generous superannuation, professional development programs, discounted personal travel and health services and many work/life balance initiatives.

All while enjoying the relaxed lifestyle and family-friendly atmosphere afforded by living in Toowoomba. Situated on the edge of the picturesque Great Dividing Range, just one and a half hours west of Brisbane and only two hours from both the Gold and Sunshine Coasts, Toowoomba offers all the benefits of urban living without any of the big-city pressures. With a population of approximately 160,000 residents, Toowoomba has an enviable reputation for quality of lifestyle and world-class education. Escape the pressures of big city life while still pursuing your career goals and enjoy all that this thriving regional community has to offer.

Reference No: 103206

Term: Full-time continuing appointment

Salary: Total remuneration range $96,880 to $107,126 pa (includes salary range of $81,861 to $90,519 pa, employer superannuation contributions of 17% of salary and annual leave loading)

Closes: Wednesday 25 July 2018

At USQ we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision making.

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