Administration Manager

Summary about this job

Detail information about job Administration Manager. Terms and conditions vacancy

• Does making a difference in the graduate employability space motivate you?
• Do you enjoy a fast paced and dynamic workplace environment?
• Do you thrive in leading energetic, committed and supportive teams?

“Culture is the X factor that fuels great companies by supercharging performance through highly satisfied, motivated and aligned people.”

- Owen Firth, CEO

At Gradability, we see a world where every graduate has the skills and opportunity to pursue the career of their choice. We are focused on changing the employment landscape for graduates and have a relentless commitment to giving students an employability edge through learning and industry connections.

As Australia's largest graduate employability specialist we have two program brands; Performance Education is the leading accredited provider of the Professional Year program, and Readygrad is a market leader in employability training and Work Integrated Learning programs.

A rewarding career starts here. 

The Administration Manager Role….

The Professional Year (PY) Administration Manager is a key member of the Operations team. This management role is responsible for overseeing the administration and day to day operations of the Professional Year Program nationally, including communicating with key internal and external stakeholders to ensure the smooth process of all operational functions.

This includes, but are not limited to:

• Managing the coordination of the PY Program by working closely with and overseeing the day to day operations of the Ops admin team nationally to drive key outcomes
• Roster team and action plan to outperform SLA and service standards
• Uses the company framework to lead and motivate team performance
• Mentor and coach the team members to set them for success and to realize individual and team targets
• Collaborating with our Executive Team in decision-making and writing of operational policies and procedures, and roll out of training
• Ensuring support staff are familiar and lead the requirements of governing body audits
• Providing input for staff performance and development reviews in line with PE’s performance development system
• Promoting intercampus communication and strong working relationships with interdisciplinary teams
• Identifying areas and opportunities for professional development for self and direct reports, making recommendations and collaborating with our National Operations Manager
• Proactively increasing efficiencies, time management within the department and ensuring any changes/adjustments are communicated across all campuses

About the successful candidate….

• Two years in a Team Leader/Leadership role – preferably in a service environment
• Have the ability to build rapport quickly, and lead with a strong team based work ethic
• Proven ability to lead, coach and develop team members to drive business goals
• Proven ability to work in a dynamic, fast paced environment with a responsive solution focus
• Proven ability in identifying trends based on available data to put plans in place
• Have strong interpersonal communication skills with the ability to demonstrate empathy
• Have demonstrated appreciation and understanding of diverse cultural backgrounds

Gradability is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

Please register your interest by sending your application with a cover letter addressing the selection criteria, along with your resume through Seek.

If you want to contribute to change people's lives and have the above skill-sets then we'd love to hear from you!