Customer Service Assistant

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Detail information about job Customer Service Assistant. Terms and conditions vacancy

Customer Service Assistant As you may be aware, UQ Jobs was temporarily taken offline due to a data security breach at PageUp – our third party recruitment platform. PageUp’s security consultants have confirmed that they have not identified any further threats and that PageUp is safe to use. Based on the outcome of that investigation and additional security improvements by PageUp to guard against similar incidents in the future, UQ is satisfied with the security of the system and has reinstated access to UQ Jobs. As a safety measure, UQ requested a reset of all user passwords. In order to protect your personal account details, the next time you login to UQ Jobs, you will be prompted to set a new password. As good practice, UQ recommends that you do not re-use passwords, or use the same password across multiple systems. More information about the data breach can be found on the PageUp website. Job no:504526 Area:Office of Deputy Vice-Chancellor (Academic) Salary (FTE):Professional Level 04 ($59,429.60 - $63,305.88) Work type:Full Time - Fixed Term Location: St Lucia The Institute for Teaching and Learning Innovation (ITaLI) is taking a leading role in teaching and learning, professional education and innovation. ITaLI is an integrated teaching, research and service delivery centre for teaching and learning practices at UQ. ITaLI seeks to establish and maintain a flexible operating structure to drive and support innovation and excellence for these activities. The role The successful appointee will assist the Deputy Director (Strategy and Operations) by providing reception and administrative support to ITaLI. These responsibilities specifically include servicing the reception desk, assisting with bookings, catering and events, administering internal and external contact databases, inducting and offboarding staff, students and visitors, processing building access applications and other administrative tasks as required. The person Applicants should possess relevant experience in administration or operational support as well a high level of interpersonal skills and sensitivity to deal with confidential matters. You should also have the ability to use initiative, organise and prioritise tasks with minimal supervision, and the ability to meet competing deadlines. Experience applying corporate business practices would be advantageous, as well as the capacity to apply an assertive approach to time management and problem solving. The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University’s Diversity and Inclusion webpage (https://staff.uq.edu.au/information-and-services/human-resources/diversity) for further information and points of contact if you require additional support. This role is a full-time position; however flexible working arrangements may be negotiated. Accessibility requirements and/or adjustments can be directed to the contact person listed in the job advertisement. Remuneration This is a full-time, fixed term appointment at HEW Level 4. The remuneration package will be in the range $59,429.60 - $63,305.88 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $69,532.63 - $74,067.88 p.a.). Enquiries To discuss this role please contact Jill Penridge on + 61 7 3365 9034 or [email protected] . How to Apply Please submit your application to [email protected] using the job title and job number in the subject line. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses. Advertised: 17 Jul 2018 Applications close: 29 Jul 2018 (11:55 PM) E. Australia Standard Time