Childcare Software Support Team Opportunity
Join the QK National Support team in helping clients manage QK products in a fun and exciting work environment.
Summary about this job
Childcare & Outside School Hours Care
Company: QK Technologies Pty Ltd
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-2149-7818
Fax: +61-7-2451-9019
E-mail: n\a
Site: n\a
Detail information about job Childcare Software Support Team Opportunity. Terms and conditions vacancy
- Great Supportive team environment
- Market leader in Child Care software
- Training and ongoing Support provided
If you are looking for change from working in a childcare service and wish to challenge and develop yourself, then a position at QK Technologies may be exactly what you're looking for!
QK Technologies (QK) is Australia's leading CCS software provider to the child care industry. The core software product, QikKids, is used by over 7,000 childcare centres around the country and is a market leader in this field.As a successful applicant, you'll join a team of friendly professionals who assist our customers on the day to day functionality of QikKids.
Further to supporting clients, the position will also include assisting clients in managing our Enhanced products; QK Journeys, QK Enrol, QK Kiosk and many other things on the horizon. To see all of QK's products visit:
http://www.qikkids.com.au/qk-technologies-products
The position includes the following duties:
- Answering both phone calls and email enquiries from clients
- Listening to clients questions with a view to resolving on the first call
- Keeping up to date with changes relating to CCMS and other child care related topics
- Working as a part of a team in sharing information and workload
Previous experience with CCMS software is essential along with a positive attitude and willingness to learn. You should have a sound understanding of childcare, preferably also in relation to the management of CCB, CCMS, CCS and other parts of childcare administration.
If your character traits include commitment to learn, reliability in working every weekday and friendliness in assisting nice and difficult clients, then send us your application today!
The support centre operates between the hours of 8am and 5pm Monday to Friday so you should be available every weekday for rotating shifts within these hours. QK's office is based at Murarrie near the southside of the Gateway Bridge, so your own transport is preferred.
We look very forward to receiving your application to join our wonderful Support Team. Please include a cover letter highlighting your experience and character traits.
To see more information on QK, visit us at http://www.qktech.com.au/.