CONTINUOUS IMPROVEMENT SPECIALIST

Summary about this job

Detail information about job CONTINUOUS IMPROVEMENT SPECIALIST. Terms and conditions vacancy

Service Improvement Team, University Services

About University Services

Salary: $88,171 - $95,444 p.a. plus 17% superannuation

University Services comprises of 1,600 professional staff focused on providing client centric and innovative services to the University. The group is providing transformational change, defining and influencing future service enhancements within the University of Melbourne. The Continuous Improvement Officer is a member of the Service Improvement Team which sits within the Finance & Employee Services portfolio.

About the role

In collaboration with team members within Service Improvement, the Continuous Improvement Officer will support Chancellery, University Services and Academic Divisions in the successful delivery and implementation of Lean Six Sigma solutions as part of a continuous improvement program.

The incumbent will be an active advocate of continuous improvement throughout the University, delivering process excellence through the lean methodology and building capability to ensure sustainable change. In collaboration with, and direction from the Continuous Improvement Manager, they will conduct a sustainability review at 30 days/60 days/90 days for each completed transformation event.

The successful candidate will actively contribute to the long-term capability build of continuous improvement concepts within the University to respond to client needs toward a mature shared services provider and promote the Service Improvement Strategy across the University.

About you

To be successful in this role, you will have:

• A relevant postgraduate qualification with significant relevant experience or an equivalent combination of relevant significant experience and/or education and training.
• A minimum qualification in LEAN Six Sigma Green Belt Certification
• Significant experience in process improvement and problem solving in a large and complex organisation with a proven ability to deliver complex user specifications and/or detailed business requirements.
• Strong interpersonal skills with the ability to motivate, persuade, negotiate and develop strong working relationships with senior stakeholders across the University and University Services.
• Excellent written and verbal communication and interpersonal skills; with the ability to translate and provide clarity between business and technology teams.
• Ability to lead and coach project teams to develop a continuous improvement culture.
• Proficiency in planning workshops and excellent facilitation skills to ensure the participation of all stakeholders.
• Ability to use Minitab/ Excel or a similar software to perform in-depth data analysis to assist with root cause analysis and decision making.

Benefits

• Maximise your benefits through our Salary Packaging scheme
• Flexible family friendly policies, providing generous leave and working conditions
• The opportunity to work in a culturally rich environment
• A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne

To find out more, go to http://about.unimelb.edu.au/careers/working/benefits  

Culture

The University is a vibrant campus. We have well established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.

Close date: 2 Aug 2018

Position Description & Selection Criteria

 0040133.pdf

*For information to assist you with compiling short statements to answer the selection criteria/competencies, please go to http://about.unimelb.edu.au/careers/search/info/selection-criteria