Move Coordinator - Whybirds Removals

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This is an opportunity to join a growing International Removal company, one that is focused on service and success.

Summary about this job

Management

Company: Karaco Pty Ltd

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-2-6206-2188

Fax: +61-7-6876-7626

E-mail: n\a

Site:

Detail information about job Move Coordinator - Whybirds Removals. Terms and conditions vacancy

This is an opportunity to join a growing International Removal company, one that is focused on service and success. They believe part of this winning formula is due to their staff.

We are seeking a person with a true enthusiasm for customer service and the ability to really develop business relationships with customers to ensure client satisfaction, and provide that "personal" touch.

Your duties will include, but are not limited to:

  • Familiarize yourself with the in-house system 'Moveware'.
  • Liaise in a professional service driven manner on all facets of customer contact and follow-up.
  • Knowledge of Customs prescriptions for various overseas destinations.
  • Interact with all departments and branches within Whybirds International Removals and the Karaco Group.
  • A Team player with a 'can do' attitude.
  • Help customers with service queries including delivery time frames
  • Provide advice on levels of service, customs clearance processes other ancillary services
  • Data entry of order information into computer system

What we are looking for here is someone to take ownership of this role, really get to know and be able to offer a solution, no matter the situation. Someone who gets back to people - no matter what and who makes sure the support paperwork is done correctly and on time.

To be successful in this position you will possess the following skills and experience:

  • A background in removals and removal assessments.
  • An understanding of shipping, freight and transport and logistics will be essential.
  • Self-motivated, results orientated individual.
  • Strong office administration and customer service background
  • Proven track record in achieving revenue targets and KPI's.
  • High level of presentation and communication skills
  • An ability to build and maintaining relationships within the business.
  • Winning attributes will be; experience, a positive attitude, enthusiasm and dedication to providing the best possible customer service experience to clients

This role will suit a candidate who comes from within the transport/removals industry and is used to a busy, fast paced environment.

Please forward your cover letter and resume to; [email protected]

Please note only candidates that meet our clients' criteria will be short-listed and contacted

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