Ships Agency Operator - Melbourne

Summary about this job

Detail information about job Ships Agency Operator - Melbourne. Terms and conditions vacancy

• International Maritime Services Organisation
• Fully Maintained Company Vehicle

Do you enjoy working for a market leader?
Would you like to be part of a global organisation?
Do you have a passion for the maritime industry?
 
And are you up for a challenge?
 
If you have answered yes to all of the above then read further….
 
An exciting opportunity has arisen for a Ships Agent to join a global maritime organisation!
 
Wilhelmsen Ships Service operates the world's largest maritime services network, with 4,500 marine professionals servicing 2,200 ports in 125 countries. Last year the company made product deliveries to 25,000 vessels and handled 70,000 port calls.
 
Based in Melbourne, WSS Australia is looking for a Ships Agency Operator who will fill up a full time position. The Ships Agency Operator will report to the Ships Agency Operations Manager, Melbourne and is primarily responsible for;

Main responsibilities

• Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
• Responsible for the effective coordination of assigned port calls.
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (VOSS).
• Ensure mandatory use of VOSS as reporting tool in compliance with the SOO.
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call.
• Establish and maintain vessel's files and ensure that all transactional systems are updated real time.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to Manager.
• Monitor and record expenses that arises during vessels' port call.
• Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.
• Proactively follow up, check and approve supplier's invoices.
• Ensure cost effectively Vessel Operations.
• Comply with WSS PPE Standard when working in ports/onboard vessels.
• QHSSE matters in own function.

Accountabilities

• Ensure consistent high level of accuracy of deliverables.
• Meet or exceed annual KPI's targets for Ships Agency performance.

Health & Safety responsibilities 

The employee is responsible to adhere to the company's health and safety* requirements to ensure their own safety and the safety of their colleagues by:

• participating in risk assessment processes in the workplace
• completing required health and safety training and certifications
• following safe work practices and procedures and use personal protective equipment (PPE) when required
• inspecting equipment and the workplace regularly and actively eliminating hazards
• reporting accidents, incidents, injuries, near misses, safety risks and issues of non-compliance with health and safety procedures according to internal procedure
• Developing the safety culture at own workplace and cooperating with others on matters relating to health and safety.

*this includes physical as well as psychosocial health and safety.

Qualifications

• Maritime background and experience from Ship Agency Operations.
• Good communication skills and command of the in English language (oral and written).
• Process and system understanding.
• Self-motivated and result orientated.
• Proactive and possesses ability to anticipate issue to facilitate preventive measures.
• Ability to work under pressure.
• Problem solving skills with ability to make fast and sound judgement.
• Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
• Good motivator and team leadership skills.
• Familiar with Port & local Authorities regulations, procedures and governing tariffs.
• Computer literate.

Shipping is a 24/7 operation so out of hours and weekend work will be required.

A valid permit in Australia is required.