Customer Service / Account Managment

Summary about this job

Detail information about job Customer Service / Account Managment. Terms and conditions vacancy

Due to a sustained period of business growth this multinational freight forwarder based in the CBD is seeking to recruit an experienced Customer Service / Account Manager to manage a diverse portfolio of client. You must have international freight forwarding operations and/or customer service experience to be considered for this role. 
 
Duties and responsibilities:

• Handling general customer enquiries and query resolution
• P/O management
• Status reports
• Formulating and submitting client quotations
• Liaising with overseas offices, internal departments, vendors and clients
• Attending client visits with sales staff and management as required
• Provide import, export and brokerage operational support  

Role Requirements:

• International freight forwarding and/or customer service experience essential
• Cargowise EDI experience
• Computer literacy in MS Office applications
• Excellent communication skills – written and oral
• Attention to detail
• High level of integrity and dependability
• Ability to prioritise and follow through
• Relaxed and hands-on by nature
• Willingness to learn and contribute to team outcomes
• High degree of flexibility and change recognition

You will be rewarded by working a progressive Freight Forwarder who offer career progression and a supportive team environment.
  
For further information please contact Paula on 0467 660 226 for a strictly confidential discussion.