Service Manager - Engineered Building Products

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Urgently seeking a service & commercially oriented manager with a passion for service and working with small team!

Summary about this job

Management

Company: Private Advertiser

Location: Melbourne

Work type: Full Time

Salary: $75-80k base + $21k MVA + Super + Incentives

Phone: +61-7-2770-3136

Fax: +61-3-5407-8052

E-mail: n\a

Site:

Detail information about job Service Manager - Engineered Building Products. Terms and conditions vacancy

  • Upgrade your career this year!
  • Market Leader and a Dynamic Global Company
  • Competitive Remuneration: Base Salary + MV Allowance + Incentives + Super

The Position

We are looking for a SERVICE MANAGER for our Victoria/Tasmania Office located in Melbourne's South East. Reporting to the State Manager, this role involves managing the day to day running of the Service Department, working with the staff to achieve efficiencies and service growth in our segments.

Key Responsibilities      

  • Manage the Service Business of the State and the Service Technicians 
  • 50-70% of this role will be spent out on the road, driving productivity with a hands on approach
  • Project manage installations and commissioning
  • Support preparation of service tenders where required and execution of service contracts as per agreement
  • Develop efficiency and productivity strategies of the Service Techs Team
  • Coordinate closely with the Service Coordinator in achieving revenue
  • Monitor field operation costs in line with the Company's Profit & Loss
  • Maintain and develop existing and new customers to optimise quality of service, business growth and customer satisfaction
  • Assist in stocktake 
  • Drive health and safety to achieve compliance requirements
  • Drive induction and training of all personnel

About You

  • Min 3-4 years' experience in similar service/operation management and having managed a small team [8-10 pax]
  • Experience in the Service or the building and construction industry
  • Understands Service Business ie. Maintenance process and technical understanding including product knowledge
  • Trades certificate a requirement
  • Adept with OHS laws and legislations
  • Intermediate to advance knowledge of Microsoft Office suite, TSM an advantage
  • Experience with Union/EBA an advantage
  • Physically fit and must have current driver's license

On Offer is a competitive market remuneration with added incentive bonus, a Motor Vehicle allowance, and tools of trade and opportunity to put your mark in shaping the Service Offering of a growing State.

This is a unique opportunity to work for the global leader in entrance automation, we are excited to hear from you! Please send your CV and cover letter by clicking the APPLY button below. Let us know your interest no later than 10th July 2018. As this is urgent, only those shortlisted will be contacted. Thank you.

No agency applications please.

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