Customer Service - Transport

Summary about this job

Detail information about job Customer Service - Transport. Terms and conditions vacancy

About the business and the role

Here is your opportunity to join an industry leader in Logistics….

CS Logistic Solutions is a market leader in supply chain solutions to Australia's most eminent retail companies. Due to rapid growth there exists an opportunity to join our highly skilled and exceptional team in Ingleburn

Reporting directly to the National Transport Manager your duties will include supporting in  and maintaining a portfolio of existing clients, as well as supporting in new tenders and business growth.

The ideal candidate will have excellent communication skills, both verbal and written, as well as an eye for detail and a positive "can do" attitude.

You will also need to have basic to intermediate Microsoft Office skills, particularly excel and PowerPoint and a minimum 2 years' experience in either freight forwarding or a retail logistics background.

Job tasks and responsibilities

• Customer Service for Transport activities and related support services.
• Track and Trace for Domestic activity.
• POD sourcing, detail/compliance review, compiling and provision.
• Conflict Resolution assessment and reporting for repeated issues.
• Provide transport related support to Account Management teams (e.g. adhoc transport job handling).
• Transport invoice support
• Additional relevant tasks as required

Skills and experience

The successful applicant will have:

• Basic computer literacy

• Microsoft Excel
• Transport industry knowledge
• Cargowise preferred not essential

We are able to maintain and grow our business with exceptional customer service and leading edge technologies. Both onsite & offsite training is provided to our staff as well as a clearly defined career path.  If you are interested please submit your resume today.

.

.