Customer Service Agent

All vacancies of AustraliaManufacturing, Transport & LogisticsCustomer Service Agent

Multinational seeking Customer Service Agent liaison for regions of Australia with airfreight movements, Mon-Fri 11am - 7pm with occasional weekend

Summary about this job

Freight/Cargo Forwarding

Company: Stone Freight Solutions

Location: Sydney

Work type: Full Time

Salary: $55,000 - $64,999

Phone: +61-2-8377-9316

Fax: +61-3-4301-1429

E-mail: n\a

Site:

Detail information about job Customer Service Agent. Terms and conditions vacancy

Leading Multinational Forwarder located central Alexandria seeking Customer Service Agent .

Major responsibilities :-

  •  Main liaison Customer Service person for a specified region of Australia
  •  Taking calls, dealing with emails and faxes for  sites booking in their shipments
  •  Capturing booking details in-house system
  •  Preparing and sending excel reports from in-house system
  •  Dealing with queries and client specific requests and questions.

 

Desired skills and experience:

  •  Previous customer service experience
  •  Good working knowledge of Excel
  •  Excellent organisational skills & ability to work under time pressure
  •  Good attention to detail
  •  Self starter & ability to manage tasks without constant supervision
  •  Excellent collaboration & communication skills both verbally and written
  •  Team player with a willingness to assist in other departments from time to time.
  •  Strong values for customer satisfaction and service excellence
  •  Driver's license
  •  Prepared to work flexible hours. Overtime will be paid.

This is a full time permanent role Monday - Friday 11 am - 7 pm shift

Regular overtime on offer

 

If you are ready for a new career challenge with market leader then send your resume to [email protected] or call Jana Stone on (02) 8339 0733.

 

 

 

  

Responds for Customer Service Agent on FaceBook

Read all comments for Customer Service Agent. Leave a respond Customer Service Agent in social networks. Customer Service Agent on Facebook, LinkedIn and Google+