Customer Service Agent
All vacancies of Australia • Manufacturing, Transport & Logistics • Customer Service Agent
Multinational seeking Customer Service Agent liaison for regions of Australia with airfreight movements, Mon-Fri 11am - 7pm with occasional weekend
Summary about this job
Freight/Cargo Forwarding
Company: Stone Freight Solutions
Location: Sydney
Work type: Full Time
Salary: $55,000 - $64,999
Phone: +61-2-8377-9316
Fax: +61-3-4301-1429
E-mail: n\a
Site: n\a
Detail information about job Customer Service Agent. Terms and conditions vacancy
Leading Multinational Forwarder located central Alexandria seeking Customer Service Agent .
Major responsibilities :-
- Main liaison Customer Service person for a specified region of Australia
- Taking calls, dealing with emails and faxes for sites booking in their shipments
- Capturing booking details in-house system
- Preparing and sending excel reports from in-house system
- Dealing with queries and client specific requests and questions.
Desired skills and experience:
- Previous customer service experience
- Good working knowledge of Excel
- Excellent organisational skills & ability to work under time pressure
- Good attention to detail
- Self starter & ability to manage tasks without constant supervision
- Excellent collaboration & communication skills both verbally and written
- Team player with a willingness to assist in other departments from time to time.
- Strong values for customer satisfaction and service excellence
- Driver's license
- Prepared to work flexible hours. Overtime will be paid.
This is a full time permanent role Monday - Friday 11 am - 7 pm shift
Regular overtime on offer
If you are ready for a new career challenge with market leader then send your resume to [email protected] or call Jana Stone on (02) 8339 0733.
Responds for Customer Service Agent on FaceBook
Read all comments for Customer Service Agent. Leave a respond Customer Service Agent in social networks. Customer Service Agent on Facebook, LinkedIn and Google+
Related jobs in Australia: Warehouse Assistant | Assembler/Factory Hand | Local HC/MC Driver - Mount Isa | Customer Control Leader | Permanent Runs for 3T &4T Pantech with Tail Lifts on Hourly Hire Run work