Head of Train Services Operations

Summary about this job

Detail information about job Head of Train Services Operations. Terms and conditions vacancy

• Join our multi-award winning organisation
• Be part of a thriving hub of our business that keep the railway moving
• Opportunity for a long term career in a growing industry

Are you interested in joining Melbourne’s Suburban Passenger Railway Operator and be involved in driving performance and delivery excellence?  What about bringing your skills and experience to help keeping Melbourne as the most liveable city in the world? If the answer is "Yes", keep reading!

Metro’s culture: Metro is a multi-award winning organisation and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, progressive and providing real work/life balance to their employees.

About the role:
Train Services are the thriving hub of our business that keep the railway moving. In this role, you will report directly to the General Manager Train Services, supervising operational functions and ensuring the provision of a quality, safe, on-time service that keeps Melbournians moving. This will include:

• Driving and leading our people through this exciting time of change, growth and improvement in the rail industry
• A passion to spearhead our performance goal of A safe, on-time and comfortable journey for all passengers
• Commitment to a long term career within Metro’s Train Services leadership team
• Proven experience in managing a team of Driver Managers who strive to create a culture of continuous improvement within their teams.
• Ability to engage and manage effective working relationships with a multitude of internal and external stakeholders in matters involving employee relations, safety, strategy delivery and execution, network planning, budgets, and audits.
• Enthusiasm to work closely with your peers in training, coaching, planning, business improvement and compliance
• Valuing the importance of teamwork and listening, challenging your peers and making a difference

About your experience:
First and fore mostly, you need to care about people and the railway. Safety, to you, is second to none. You bring extensive experience within a large and complex people management and industrial relations environment and confidently demonstrate success managing, leading, mentoring and developing a team. You’ve experienced fast paced, reactive environments and you thrive on a challenge. You have a consultative approach, but your determination to get the job done is what really sets you aside. We are looking for someone who wants to build the best in their team, enabling a high performing and engaged workforce.

You will be backed by an engaged leadership team who has an absolute focus on innovation including digitalisation and who will foster a customer service centric environment. This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you! Please submit your application by 5pm on Tuesday, 24th of July 2018.

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but only applications with the right to live and work in Australia will be considered for this position.