Customer Service Co-ordinator

Summary about this job

Detail information about job Customer Service Co-ordinator. Terms and conditions vacancy

• Corporate Offices
• Respected Global Forwarder
• Close to Public Transport

Our Client

Has a strong presence through Europe and across the globe and a reputation for offering client focused logistics solutions with the added bonus of being based in Alexandria in stylish corporate offices with easy access to public transport. 

The Position

Reporting to the Customer Service Manager you will be responsible for:

• Maintaining a diverse range of customers
• Ensuring customer agreed service levels and value add services are met
• Updating clients regarding order status including delays
• Responding to customer enquiries in a timely professional manner
• Ensuring customer retention by addressing and resolving service issues
• Developing ongoing client relationships

The Requirements

To be considered for this role you require:

• Proven freight forwarding experience
• Positive and outgoing team player attitude
• Strong and effective communication style
• Corporate presentation skills

On Offer

• Small team environment where you will be recognised for your contribution
• Close to public transport
• Well respected global forwarder

 
For further information regarding this position and many more in freight, customs and logistics with frmSTAFF please contact Meredith Harvey on (02) 9313 9777 or visit our website www.frmstaff.com.au.