Customer Service Representative
An exciting new opportunity is awaiting for you to work with a global leader in pharmaceutical logistics!
Summary about this job
Import/Export & Customs
Company: World Courier Australia Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-8018-9652
Fax: +61-2-4953-8436
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
World Courier is a global specialty logistics company that for 40+ years designs world-class logistics and supply chain programs in complete alignment with our customers' business goals.
Pharmaceutical companies rely on us because they value the peace of mind that comes with our unsurpassed knowledge, global reach and flawless supply chain execution. We are part of the global Fortune #12 drug distribution company AmerisourceBergen (NYSE: ABC).
Each trusted partnership we form with a customer is deeply rooted in our shared vision of improving global health. With 14 strategically located storage depots, more than 2,000 associates and 140+ offices in more than 50 countries, we offer solutions that instil confidence in the on-time, on-temperature delivery of critical products. When trust is absolutely essential, there's only one choice: World Courier.
Our team in Melbourne currently has a vacancy for a highly motivated individual to join us in the capacity of full time Customer Service Representative.
This is an ongoing full time position that will work on a rotating roster between the hours of 8.00am and 8.00pm. Flexibility to work on rostered weekends and public holidays are requirements of this role.
This role is responsible for providing superior client experiences and solutions to all World Courier customers to ensure their needs and expectations are met and exceeded, and that the reputation of the Company is enhanced during each engagement.
The successful candidate will:
- have significant experience in the customer service industry or previous experience in freight forwarding;
- an understanding of Import and Export processes and statutory requirements and 3rd Party Logistics;
- highly developed organisational, interpersonal and communication skills;
- sound experience using the Microsoft Office Suite, including Word, Excel and Outlook;
- Ability to follow through client orders from the start to end;
- a strong work ethic; and
- a positive attitude
The successful appointee will be a motivated self starter with the ability to demonstrate initiative and act autonomously.
Knowledge of the freight forwarding and 3PL industries would be advantageous.
If you are interested, please click on the Apply button to submit your CV together with a Cover Letter.